General Electric Company

Clinical Applications Specialist - Ultrasound

General Electric Company$75K — $95K *
US-AnywhereRemote in Canada
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Registered Diagnostic Medical Sonographer with current association membership
  • Over 3 years of ultrasound imaging experience in a diagnostic clinical setting
  • Willingness to travel extensively across Canada
  • Proficient in Microsoft Office applications
  • Excellent presentation and public speaking skills
  • Strong analytical thinking and troubleshooting abilities
  • Exceptional interpersonal and communication skills

Responsibilities

  • Provide technical and clinical leadership by demonstrating Ultrasound product features
  • Deliver product training on various ultrasound applications
  • Monitor and enhance customer satisfaction during product installations
  • Support trade shows and conferences with product demonstrations
  • Assist the sales team with market and product knowledge
  • Enhance customer retention through ongoing education
  • Provide feedback on customer needs and satisfaction

Benefits

  • Opportunity to expand impact beyond clinical practice
  • Work with leading healthcare organizations in Canada
  • Influence ultrasound adoption and support innovation
  • Role combines clinical expertise with customer success
  • Engagement in ongoing learning and professional development
Full Job Description
Job Description Summary
Customer-facing ultrasound professional responsible for applying clinical sonography expertise to support product evaluation, implementation, and customer success. Works closely with healthcare providers and sales teams to deliver education, consultation, and clinical application support across a broad range of ultrasound specialties.

Job Description

The Clinical Applications Specialist (CAS) serves as the clinical expert for GE HealthCare's Ultrasound portfolio, partnering with customers throughout the sales and implementation lifecycle. This role combines clinical expertise, education, customer success, and technical consultation to support product demonstrations, customer training, and post-installation support. The CAS plays a critical role in helping healthcare providers realize the full value of their ultrasound investment while supporting business growth and customer satisfaction.

This role offers experienced sonographers an opportunity to expand their impact beyond clinical practice by influencing ultrasound adoption, supporting innovation, and partnering with some of Canada's leading healthcare organizations.

Roles and Responsibilities

  • Provide technical and clinical leadership to customers by demonstrating the full range of Ultrasound product features and advanced technologies. Partner with customers to support the utilization of advanced software applications, artificial intelligence-enabled features, and workflow-enhancement tools that enhance efficiency and patient care.
  • Deliver product training on equipment use to customers in General Imaging, Women's Health, MSK, Interventional, and other ultrasound applications as required.
  • Monitor customer installations of ultrasound products to ensure customer satisfaction and strengthen ongoing customer relationships.
  • Support trade shows and professional conferences by performing product demonstration and customer training.
  • Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies.
  • Enhance customer satisfaction and retention through continuing education on optimization of equipment utilization by customer.
  • Provide regular feedback on customer satisfaction and needs.
  • Collaborate with team members and product resources to enhance and solidify expertise in product knowledge.
  • Complete reports and administrative tasks, including documentation of customer training sessions, product demonstrations, and post-sale support activities.

Required Qualifications

  • Registered Diagnostic Medical Sonographer; current member of a Canadian ultrasound professional association (e.g., Sonography Canada) or ARDMS.
  • 3+ years of ultrasound imaging experience in a diagnostic clinical setting, preferably a hospital or multi-specialty clinical environment.
  • Willingness to travel extensively across Canada with overnight stays, according to regional and business needs.
  • Working knowledge of Microsoft Office applications, including Outlook and Teams.
  • Ability to teach and train in an effective and organized manner.
  • Excellent presentation and public speaking skills.
  • Strong analytical thinking and ability to troubleshoot.
  • Ability to work unsupervised and as part of a team.
  • Exceptional interpersonal and communication skills.
  • Valid driver's license and passport.

Desired Characteristics

  • Clinical experience in teaching hospital/university settings.
  • Working knowledge of the GE HealthCare Ultrasound products (LOGIQ, Voluson, Vivid, Venue).
  • Advanced credentials, including registration in Cardiac, Vascular or Breast Ultrasound.
  • Familiarity with advanced ultrasound technologies including 3D/4D, Elastography, and Contrast Enhanced Ultrasound and Fusion Imaging.
  • Experience in adult training, including group presentation experience.
  • Ability to build rapport, establish credibility and create a non-threatening environment for learning.
  • Bilingual in English/French.

This position is for Canada, with the candidate located near a major international airport.

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Additional Information

Relocation Assistance Provided: No

About General Electric Company

GE Healthcare provides medical technology, intelligent devices, and care solutions. They offer medical imaging, information technologies, medical diagnostics, patient monitoring systems, performance improvement, drug discovery, and biopharmaceutical manufacturing technologies. GE Healthcare's mission is to improve patient care and outcomes by providing innovative healthcare solutions. Their technologies are used in hospitals, clinics, research institutions, and pharmaceutical companies worldwide to diagnose and treat various medical conditions.

General Electric Company Careers

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Learn more about General Electric Company
Size
168,000 employees
Market Cap
$90.4 billion
Industry
Net Income
$5.7 billion
Founded
1892
5 Year Trend
-9.1%
Revenue
$79.6 billion
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