Working Location: California, Sacramento; California, Oakland; California, San Francisco Workplace Flexibility: FieldJob DescriptionProvides equipment training, clinical case support, education, as well as knowledge and expertise in the sale and marketing of Ultrasound products and to the improvement of those products.
Job Duties- Assists the sales organization in demonstrating and selling all ultrasound products by providing the technical expertise of ultrasound
- Provides the technical expertise in installation of customer products and provides extended on-site support and/or training to customers as appropriate after installation
- Troubleshoots, identifies and corrects as possible and appropriate, any equipment related adjustments, functions, or problems. First tries to troubleshoot over the phone prior to going on site. Initiates Technical Support, repair or other appropriate response to any issue beyond the Specialist's clinical expertise.
- Provides training to Olympus personnel as required, using appropriate training materials and methods to support the Sales Training and/or Marketing Departments.
- Supports customer education courses and activities related to the clinical usage of ultrasound products. Participates at meetings, shows, and conventions as required, to demonstrate and promote ultrasound products.
- Reports any problems, needs, ideas, etc. related to product and or techniques to the appropriate Product or R&D Manager.
- Maintains working relationships with all levels of the sales organization and other support functions, such as customer service and repair, operations, field service engineering and administration.
- Establishes and maintains relationships with physicians, nursing management and personnel and other associated personnel at the customer level.
- Develops and maintains effective knowledge of competitive products and provides input to management.
- Performs other related duties as assigned.
Job QualificationsRequired:- Registered Diagnostic Medical Sonographer, RDMS required.
- Maintains all certification and/or registrations.
- Registered in at least two modalities, one of which should be Abdominal (others may include Vascular, Cardiac, OB/GYN, etc).
- Previous business experience in product demonstration, installation, and usage instruction.
- Minimum of three years clinical applications experience in ultrasound.
- Ability to effectively communicate and educate physicians, nursing and sales personnel essential.
- High level of personal organization.
- Excellent communication and interpersonal skills.
- High level of customer interaction and customer service support.
- Independent work ethic.
- Individual and team oriented.
- Consistently exceeds customer satisfaction and expectations of both internal and external customers.
- Must be able to travel extensively.
Preferred:- Bachelor's degree in related field preferred.
- Gastroenterology background useful and preferred.
- Radiology Technologist, RT(R) a plus.
Why join Olympus?We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.
Equitable Offerings you can count on:- Competitive salaries, annual bonus and 401(k)* with company match
- Comprehensive medical, dental, vision coverage effective on start date
- 24/7 Employee Assistance Program
- Free live and on-demand Wellbeing Programs
- Generous Paid Vacation and Sick Time
- Paid Parental Leave and Adoption Assistance*
- 12 Paid Holidays
- On-Site Child Daycare, Café, Fitness Center**
Connected Culture you can embrace:- Work-life integrated culture that supports an employee centric mindset
- Offers onsite, hybrid and field work environments
- Paid volunteering and charitable donation/match programs
- Employee Resource Groups
- Dedicated Training Resources and Learning & Development Programs
- Paid Educational Assistance
*US Only
**Center Valley, PA and Westborough, MA
Are you ready to be a part of our team?Learn more about our benefits and incentives: https://www.olympusamerica.com/careers/benefits-perks.
The anticipated base pay range for this full-time position is $113,496.00 - $158,894.00 / year, plus potential for annual bonus (subject to plan eligibility and other requirements). This pay range represents the National Average of the range, and may vary depending on the location of the individual.
Olympus considers a variety of factors when determining actual compensation for this position, including level of experience, working location, and relevant education and certifications.
