UnitedHealth Group

Clinical Administrator Supervisor

UnitedHealth Group$103K — $184K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma/GED required
  • 2+ years supervisory experience in healthcare
  • 2+ years experience in an acute care medical records department
  • 2+ years experience in healthcare revenue cycle
  • Preferred: Associate or Bachelor's degree
  • Preferred: RHIT or RHIA licensure
  • Knowledge of release of information processes

Responsibilities

  • Manage staff to ensure workflow balance and high-quality outcomes
  • Incorporate Optum360 mission and values in operations
  • Oversee HIM activities and ensure adherence to policies
  • Engage in quality assurance and process improvement initiatives
  • Demonstrate expert knowledge of HIM processes and practices
  • Educate staff on performance guidelines for HIM services
  • Identify and implement action plans for service quality improvement

Benefits

  • Comprehensive benefits package
  • Recognition and incentive programs
  • Equity stock purchase options
  • 401k contribution plan
  • Career development opportunities
Full Job Description
Primary Responsibilities:

  • Manages assigned staff in order to ensure steady workflow balance and high quality outcomes: Effectively directs and facilitates a multidisciplinary team to achieve its desired outcome; creates a culture supportive of personnel, fostering individual motivation, teamwork and high levels of performance and accountability, and staff retention; supports a collaborative, participative management style; fosters teamwork atmosphere between business and clinical stakeholders; maintains close business relationship with associates at the regional and local levels by ensuring onsite and virtual presence at regular intervals and during special events
  • Knows, understands, incorporates, and demonstrates the Optum360 and client Mission, Vision, and Values in behaviors, practices, and decisions. Provides system level oversight for the development of processes and initiatives designed to improve Revenue Cycle performance in assigned areas
  • Provides Facility/Center of Excellence level oversight for Optum360 programs and initiatives related to assigned HIM activities, working with the department's Managers, Directors and the Regional Area Directors, as warranted. Ensures adherence to standardized policies/practices and only on an exception basis identifies, recommends and seeks approval for going outside of standardized policies and/or practices
  • Effectively participates in sectional Quality Assurance, Client and/or Patient Satisfaction, Employee Engagement and Process Improvement activities; ensuring associate understanding and commitment, as well as expected process improvement outcomes
  • Maintains and demonstrates expert knowledge of the application of HIM processes and best practices; drives the integration of Optum360 HIM related business objectives within the client environment
  • Educates and consults at assigned facility and/or Operation Centers staff and leadership regarding assigned performance guidelines and standards for HIM services
  • Identifies action plans to improve the quality of services in a cost-efficient manner and facilitates plan implementation
  • Prepares required reports using statistically sound information, displaying content in easily understandable format; escalates to the Director any unfavorable trends
  • Maintains a working knowledge of applicable federal, state, and local laws and regulations, Optum360's Compliance, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior
  • Operational knowledge of Federal and State regulations pertaining to patient admissions, as well as standards from regulatory agencies and accrediting organizations (DHS, HCFA, OSHA, TJC)
  • Ability to recognize necessary changes in priority of tasks and allocation of resources, and bring them to the attention of Optum360 leadership, as required
  • Demonstrated knowledge of process improvement techniques are essential to success, as is the ability to be a self-starter and work independently to move projects successfully forward


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

  • High School Diploma/GED
  • 2+ years of supervisory experience
  • 2+ years of experience in Acute care in medical records department
  • 2+ years of experience with healthcare revenue cycle


Preferred Qualifications:

  • Associate or bachelor's Degree
  • RHIT RHIA licensure
  • Release of information knowledge


Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $49,700 to $88,800 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

About UnitedHealth Group

UnitedHealth Group is a medical facility. They offer health technology, health finance, and pharmacy services. They are utilizing clinical data and intelligence to assist in the redesign, automation, and deployment of technology to streamline administrative operations and clinical decision-making. Payment systems for both consumers and providers are critical components of a health-care system.

UnitedHealth Group Careers

Joining UnitedHealth Group means becoming part of a diverse team dedicated to making a difference. As a leader in health services and innovation, our company offers a variety of job opportunities that allow professionals to leverage their skills, drive innovation, and improve lives. Work You’ll Do At UnitedHealth Group, you’ll contribute to a mission-focused environment where your expertise will influence the health and well-being of people worldwide. Our employment opportunities span across a wide range of disciplines, from healthcare specialists to data analysts, ensuring that your career journey is both dynamic and rewarding. Transform Healthcare with Your Expertise UnitedHealth Group stands at the forefront of health innovation. Our team collaborates to deliver solutions that lead to better patient outcomes. Working with us, you’ll find yourself at the intersection of technology, healthcare, and leadership, providing key insights that drive industry transformation. Join Our Global Team As part of our team, you’ll engage with over 300,000 professionals globally, dedicated to building a diverse and inclusive workplace. UnitedHealth Group is not just a company; it’s a community where you can grow your career through continuous learning and leadership opportunities. Our commitment to diversity training ensures that every team member can thrive. UnitedHealth Group Career Development We are committed to your professional growth. Explore career paths filled with promising job opportunities and internships that will harness your potential and expand your capabilities. Whether you’re a seasoned professional or a recent graduate, you’ll find that our career development programs support your ambition at every level. Innovative Work Environment At UnitedHealth Group, innovation is at the core of our operations. We encourage our team to bring forward-thinking ideas that challenge the status quo and lead to breakthrough improvements in patient care. Be Part of a Great Team Our culture fosters a collaborative and supportive environment where every member’s contribution is valued. Enjoy the benefits of being part of a global team that’s committed to making a difference in people’s lives. Future-Proof Your Career With UnitedHealth Group, your career is future-proof. Dive into a range of positions that offer both challenges and rewards. Our robust support system includes unmatched training, development programs, and certification support to propel your career forward. Stay Connected Join Our Team Discover the right position that matches your skills and interests. We are always hiring and look for passionate, curious, and solution-driven team players. Search UnitedHealth Group jobs today and take the first step towards a fulfilling career. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can use today—all from the people who work here. Read Careers Blog Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at UnitedHealth Group.
Learn more about UnitedHealth Group
Size
350,000 employees
Market Cap
$493.1 billion
Industry
Net Income
$15.4 billion
Founded
1974
5 Year Trend
+9.2%
Revenue
$257.1 billion
NASDAQ

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