UnitedHealth Group

Clinic Manager

UnitedHealth Group • $72K — $130K *
Albuquerque, NM 87121In-Person
Healthcare
Less than 5 years of experience
3 weeks ago
Job Overview by Ladders

Qualifications

  • 2+ years of related experience with 1+ year in a supervisory role.
  • Knowledge of professional billing and healthcare requirements, including coding and collections.

Responsibilities

  • Oversee daily operations, ensuring quality care and adherence to departmental guidelines.
  • Lead and develop staff through effective motivation, training, and counseling.
  • Monitor charge capture and revenue activities to report on process improvements.
  • Manage and schedule staff and physician workflows for optimal clinic coverage.
  • Implement staff training programs to ensure compliance with organizational standards.
  • Collaborate with leadership to align clinic processes with strategic goals.
  • Perform additional duties as assigned.

Benefits

  • Comprehensive benefits package including 401k contribution and equity stock purchase options.
  • Incentive and recognition programs for employee performance.
  • Opportunities for professional development and career advancement.
Full Job Description
Responsible for the daily operations, personnel and revenue tracking of assigned clinics as established by departmental guidelines. Ensures continuity and quality of care for all services provided within the assigned clinics. Responsible for all of the daily administrative functions associated with a multi-provider medical practice. This includes scheduling of all required staff levels within the clinics including the hiring, training, counseling and performance management of administrative staff. Adheres to policies, procedures and regulations to ensure compliance and patient safety; develops and revises department policies, procedures, and protocols. Participation in Compliance and other important training is a condition of employment.

Primary Responsibilities:

  • Provides leadership demonstrating the ability to influence, motivate, manage, train, counsel and develop staff to work toward their highest level of function, in accordance with job descriptions and competencies. Delegates staff effectively; demonstrating the ability to plan, organize, direct, control, monitor and evaluate services, while using the available resources appropriately
  • Responsible for the daily monitoring of charge capture patient encounters, co-payment collections, accounts receivable, denials, and credit/refunds. Develops reporting mechanisms to provide accurate updates to clinic team on process improvements regarding revenue related activities
  • Works closely with Director to ensure sound fiscal and business performance within assigned clinics, and implements any necessary changes/modifications as directed by Director
  • Accountable for managing staff schedules, including physicians, daily to ensure optimum scheduling and coverage of assigned clinics. This includes monitoring staff and physician requests for time off to ensure proper coverage at all times
  • Ensures staff and leadership training and development programs are implemented, monitored and enforced in compliance with organizational initiatives and regulatory requirements. Develop opportunities for personal and professional goal achievement for self and assigned staff
  • Works closely as part of the leadership team to align processes and clinic outcomes with market strategic plan
  • Performs other duties as assigned


Competencies:

  • Patient Relations: Meets patient and patient family needs; takes responsibility for a patient's safety, satisfaction, and clinical outcomes; uses appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence
  • Developing Others: Plans and supports the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively
  • Leadership Disposition: Demonstrates the traits, inclinations, and dispositions that characterize successful leaders; exhibits behavior styles that meet the demands of the leader role
  • Planning and Organizing: Establishes courses of action for self and others to ensure that work is completed efficiently


You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 2+ years of related experience, 1+ year of which being in a supervisory capacity
  • Knowledge of professional billing and various healthcare requirements including, but not limited to, access, coding, billing, collections, practice management systems, payer relations, appeals, and authorization process


Preferred Qualifications:

  • Managed Care experience (Quality, HEDIS, Affordability)
  • Related experience in technical or specialty areas
  • Ability to communicate effectively; ability to analyze and interpret data; ability to plan, develop and coordinate multiple projects


Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

About UnitedHealth Group

UnitedHealth Group is a medical facility. They offer health technology, health finance, and pharmacy services. They are utilizing clinical data and intelligence to assist in the redesign, automation, and deployment of technology to streamline administrative operations and clinical decision-making. Payment systems for both consumers and providers are critical components of a health-care system.

UnitedHealth Group Careers

Joining UnitedHealth Group means becoming part of a diverse team dedicated to making a difference. As a leader in health services and innovation, our company offers a variety of job opportunities that allow professionals to leverage their skills, drive innovation, and improve lives. Work You’ll Do At UnitedHealth Group, you’ll contribute to a mission-focused environment where your expertise will influence the health and well-being of people worldwide. Our employment opportunities span across a wide range of disciplines, from healthcare specialists to data analysts, ensuring that your career journey is both dynamic and rewarding. Transform Healthcare with Your Expertise UnitedHealth Group stands at the forefront of health innovation. Our team collaborates to deliver solutions that lead to better patient outcomes. Working with us, you’ll find yourself at the intersection of technology, healthcare, and leadership, providing key insights that drive industry transformation. Join Our Global Team As part of our team, you’ll engage with over 300,000 professionals globally, dedicated to building a diverse and inclusive workplace. UnitedHealth Group is not just a company; it’s a community where you can grow your career through continuous learning and leadership opportunities. Our commitment to diversity training ensures that every team member can thrive. UnitedHealth Group Career Development We are committed to your professional growth. Explore career paths filled with promising job opportunities and internships that will harness your potential and expand your capabilities. Whether you’re a seasoned professional or a recent graduate, you’ll find that our career development programs support your ambition at every level. Innovative Work Environment At UnitedHealth Group, innovation is at the core of our operations. We encourage our team to bring forward-thinking ideas that challenge the status quo and lead to breakthrough improvements in patient care. Be Part of a Great Team Our culture fosters a collaborative and supportive environment where every member’s contribution is valued. Enjoy the benefits of being part of a global team that’s committed to making a difference in people’s lives. Future-Proof Your Career With UnitedHealth Group, your career is future-proof. Dive into a range of positions that offer both challenges and rewards. Our robust support system includes unmatched training, development programs, and certification support to propel your career forward. Stay Connected Join Our Team Discover the right position that matches your skills and interests. We are always hiring and look for passionate, curious, and solution-driven team players. Search UnitedHealth Group jobs today and take the first step towards a fulfilling career. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can use today—all from the people who work here. Read Careers Blog Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at UnitedHealth Group.
Learn more about UnitedHealth Group
Size
350,000 employees
Market Cap
$493.1 billion
Industry
Healthcare
Net Income
$15.4 billion
Founded
1974
5 Year Trend
+9.2%
Revenue
$257.1 billion
NASDAQ
UNH
* Ladders Estimates

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