About the RoleThe Clinic Director is a critical bridge between operations and clinical leadership, ensuring that business performance and quality care work hand in hand.
What You'll Do - Own clinic performance across utilization, productivity, staffing, and service delivery.
- Use data to guide scheduling, capacity planning, and operational improvements.
- Lead, coach, and develop Clinical Supervisors, Office Managers, BCBAs, and RBTs.
- Build an accountable, collaborative team culture with strong leadership depth.
- Partner with clinical leaders to align operations with quality care and client outcomes.
- Ensure staffing and schedules support clinical needs and treatment requirements.
- Champion a positive, family-centered experience.
- Resolve escalated concerns with urgency, empathy, and accountability.
- Manage clinic budgets and expenses to meet financial targets.
- Connect operational decisions to financial performance and key KPIs.
- Ensure compliance with regulatory requirements, documentation standards, and internal policies.
What We're Looking For - Bachelor's degree or equivalent experience, plus 6+ years of operational leadership experience in healthcare or a service-based environment.
- Proven ability to lead teams, manage budgets, drive performance, communicate clearly, solve problems, and work onsite full-time.
Preferred: - Experience in ABA, pediatric behavioral health, or multi-site healthcare operations.
- Familiarity with EHR systems, such as CentralReach.
- BCBA Certification
Physical Requirements This position requires the capacity to occasionally lift and transport items weighing up to 25 pounds. Despite its primarily sedentary nature, this role requires prolonged periods of standing and frequent movement within the clinic environment. Candidates must be comfortable working near young children, including potential exposure to bodily fluids. The position involves exposure to a range of odors, fluctuating temperatures, and occasional loud noises.
Helping Hands Family Base Salary Range
$100,000-$110,000 USD
Ready to Make a Difference? Apply Now!Helping Hands Family (HHF) is
Great Place to Work Certified™ in 2021, 2022, 2023, 2024, and 2025. We are a
top-rated ABA provider dedicated to a supportive and inclusive culture. We offer rewarding work experiences, including making a lasting impact on children's lives.
