About the role:
The Client Success team focuses on customer service and client retention versus business growth and development.
Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client's business priorities and identify the most effective ways to support clients through their purchased Gartner services.
What you will do:
- Build, develop and manage relationships with existing clients ranging from senior C-lev el executives to more junior professionals across various business functions and companies
- Regularly meet and engage with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client return of investment
- Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients
What you will need:
- Must be fluent in English and Spanish
- 4+ years relevant professional experience
- Strong customer service, communication, collaboration, prioritization, critical thinking and influencing skills
- Bachelor's degree preferred
What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 70,000 USD - 101,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
Job Requisition ID:112590
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