Job Family Group

Sales

Job Profile

Client Success Manager - CAI

Management Level

Manager - Non People Leader

Flexible Work Option

Can work remotely but need to live in the specified city, state, or region

Travel %

Yes, 75% of the time

Work Shift

Day

Compensation
Compensation includes a base salary in the range of $86,300.00 - $129,500.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $64,000.00.

Job Description

**This is a regional position. Preference will be given to applicants living in the South Arkansas, Texarkana, TX, and Shreveport, LA markets.**

Every day, thousands of car shoppers turn to Autotrader and Kelley Blue Book to decide what to buy and where to buy it. As a Territory Sales Manager/Client Success Manager, you'll play a direct role in helping dealers show up, stand out and win in that competitive marketplace.

You'll manage and grow a portfolio of franchise and large independent dealerships across South Arkansas, Texarkana, TX, and Shreveport, LA, driving subscription revenue and retention for these Cox Automotive brands. You'll combine relationship-building with data-driven insights, presenting tailored strategies that help dealers navigate challenges and reach their goals. Candidates must reside within the territory.

What You'll Do

You'll expand and manage your territory by uncovering new opportunities, guiding clients through business challenges and delivering insights that help dealers make smarter business decisions. You will:

• Meet or exceed revenue, retention and referral goals across your assigned territory.
• Manage your sales pipeline, maintain accurate forecasts and drive consistent account growth.
• Use CRM, sales enablement tools and analytics to identify opportunities and inform strategies.
• Build and deepen relationships with key decision-makers at each dealership, serving as a trusted advisor by providing consultative, data-driven recommendations.
• Conduct regular business reviews, using market insights and performance data to provide consultative guidance on dealer challenges and opportunities.
• Leverage qualitative and quantitative data, including market insights, to assist dealers in making educated business decisions
• Identify and pursue cross-sell and upsell opportunities within your portfolio and collaborate with partners in other business units to design and deliver tailored solutions.
• Advocate for clients during onboarding and implementation to ensure a smooth experience.
• Resolve or route client issues quickly and effectively to the appropriate teams.

Who You Are

You're a self-starter who knows how to close deals and build relationships that last. You love being on the road, meeting people face to face and bringing the right solutions to their doorstep. You also bring the following qualifications:

Minimum:

• A bachelor's degree with 6 years of experience in a related field. The right candidate could also have a different combination, such as a master's degree with up to 4 years of related experience; a Ph.D. and up to 1 year; or 10 years of relevant industry experience.
• A valid driver's license and a safe driving record.
• The ability to reside/travel within an assigned sales territory.

Preferred:

• Experience in the automotive industry or advertising media.
• Proven success in a field sales environment.
• Strong knowledge of social media, digital advertising and online platforms.
• Proficiency with CRMs systems and analytic tools.

Fuel an amazing sales career with Cox Automotive. Apply today!

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.