Edelman Financial Engines

Client Service Associate

Edelman Financial Engines$69K — $93K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Two years of experience in a Registered Investment Advisor or Broker/Dealer environment (preferred)
  • Bachelor's degree or equivalent experience (preferred)
  • Solid understanding of finance and investment markets/securities
  • Critical thinking and attention to detail skills
  • Ability to multi-task and adapt to changes in a fast-paced environment
  • High level of confidentiality required

Responsibilities

  • Coordinate and prepare for client meetings, including documentation and client interactions
  • Supervise and troubleshoot client account activity and issues
  • Ensure new account paperwork is complete and compliant
  • Oversee the trading processes for accounts and assist with incoming investment transfers
  • Document significant client achievements for future engagement
  • Maintain compliance awareness and identify resolution needs promptly
  • Assist in company-wide initiatives and represent client service associations in projects

Benefits

  • Health, dental, and wellness plans
  • 401(k) contributions
  • Potential for discretionary bonuses
  • Opportunities for professional development and participation in special projects
Full Job Description
As a member on the Client Services team, you'll play a pivotal role by partnering with the Financial Planner providing a high level of customer service to our clients. We are looking for someone with financial services experience to help us deliver outstanding service by building and encouraging the client relationship, as well as performing all related administrative functions. If you have outstanding client service and communication skills, with a good understanding of finance, this is the opportunity for you! Responsibilities: - Coordinate client meetings, including greeting clients, appointment preparation, and supporting the completion of required paperwork. - Supervise client account activity, researching and resolving issues - Prepare and review all new account paperwork to ensure documents are complete and in good order - Verify accounts are traded into the accurate model and aid operation teams as needed; supervise incoming rollovers, other investment funding, and transfers to ensure that all applicable accounts moved - Document key client achievements and other relevant data into systems that will assist in future client interactions - Maintain risk awareness and compliance; identify problems in a timely manner while aligning with standard resolution policy, the established corporate process, and regulatory procedures - Support the firm's initiatives, assist with any company-wide projects and activities, and attend functions as needed - Participation in projects, task forces, councils, and product rollouts to ensure CSA voice is represented Requirements: - Two years of relevant experience (Registered Investment Advisor or Broker/Dealer) is preferred - Bachelor's degree or equivalent experience preferred - Good understanding of finance and investment markets/securities - Critical thinking, attention to detail, and multi-tasking skills required - Able to adapt to changes in the work environment, handle challenging demands and work with frequent change, delays, or unexpected events. - Position requires a high level of confidentiality Edelman Financial Engines takes a market-based approach to pay. The expected base salary range for this role nationally is below. However, final base pay will be carefully determined based on several factors, including responsibilities, job-related skills, relevant experience, geographic location, and market conditions. Additionally, this role may be eligible for other forms of compensation and benefits, such as a discretionary bonus, health, dental and other wellness plans, and 401(k) contributions. Pay Range $69,900-$93,300 USD

About Edelman Financial Engines

Edelman Financial Engines is an American financial advisory firm that provides investment management and financial planning services to individuals and institutions. The company was founded in 1986 and is headquartered in Vienna, Virginia. Edelman Financial Engines manages over $200 billion in assets and has over 1.2 million clients. The company's services include retirement planning, investment management, and financial planning. In 2018, the company was acquired by private equity firm Hellman & Friedman.
Learn more about Edelman Financial Engines
Size
1,500 employees
Industry
Net Income
$50 million
Founded
1986
5 Year Trend
+5%
Revenue
$1.1 billion
NASDAQ

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