JP Morgan Chase & Co.

Client Service Account Manager - Vice President

JP Morgan Chase & Co. • $120K — $150K *
Houston, TX 77002In-Person
Finance & Insurance
5 - 7 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Minimum 5 years of relevant industry and/or functional experience.
  • Strong understanding of core Treasury Services product sets.
  • Excellent communication skills, capable of influencing diverse stakeholders.
  • Proven ability to lead indirectly and negotiate trade-offs across teams.
  • Strong time management and execution discipline for high-quality outcomes.
  • Demonstrated ability to partner effectively with internal and external clients.
  • Strong risk mindset with sound judgment in evaluating risk factors.

Responsibilities

  • Serve as a trusted advisor to clients with consultative guidance.
  • Lead service issue resolution and coordinate actions with bank partners.
  • Orchestrate cross-functional collaboration to identify service gaps.
  • Champion continuous improvement and support product enhancements.
  • Communicate complex topics with executive presence and clarity.
  • Own compliance outcomes and educate clients on regulatory changes.
  • Model accountability by managing competing demands and risks.

Benefits

  • Opportunity to work with large, complex corporate and financial clients.
  • Engagement in a fast-paced environment that rewards accountability.
  • Access to a wide suite of Treasury Services capabilities for growth.
  • Chance to influence product development through client interactions.
  • Flexible working hours and use of virtual connectivity tools.
Full Job Description
JOB DESCRIPTION

If you’re interested in supportinglarge, complex clientsand driving outcomes throughstrong partnership and proactive execution, this could be the role for you.

As a Client Service Account Manager withinJPMorganChase Payments Client Service, you will support a portfolio of large corporate and/or financial institution clients, enabling them to effectively utilize Payments products and services. The Client Service organization serves as a central point of resolution to support client operations, identifies product/service gaps and development opportunities, and leverages client and product expertise to recommend growth and efficiency opportunities. In this role, you will be expected to demonstrateindirect leadershipby aligning cross-functional partners, driving accountability, and guiding clients and internal stakeholders to timely decisions.

Job responsibilities

  • Serve as a trusted advisorto clients, providing consultative guidance and influencing decision-making across stakeholders.
  • Lead through influenceas the client27s central point of resolution and escalation for service issues2D2Dcoordinating bank partners, setting clear action plans, and driving issues to closure.
  • Orchestrate cross-functional collaborationto identify product/service gaps and development opportunities, leveraging the full suite of Treasury Services capabilities.
  • Champion continuous improvement, using product knowledge to recommend, shape, and support product enhancements and service delivery plans.
  • Communicate with executive presence, translating complex topics into clear, actionable recommendations and aligning internal teams and clients on next steps.
  • Own risk and controls outcomesby ensuring client compliance with applicable risk policies/practices and proactively educating clients on new legal, regulatory, and cyber changes.
  • Model accountability and prioritizationby managing competing demands, anticipating risks, and delivering on commitments in a fast-paced environment.

Required qualifications, capabilities and skills

  • Minimum5 yearsof relevant industry and/or functional experience.
  • Strong understanding ofcore Treasury Servicesproduct sets.
  • Excellentwritten and verbal communication, with the ability to influence outcomes and drive alignment across diverse stakeholders.
  • Proven ability tolead indirectly: coordinate across teams, negotiate trade-offs, and motivate partners toward shared goals without direct reporting authority.
  • Strongtime management and execution discipline, balancing priorities while maintaining high-quality client outcomes.
  • Demonstrated ability topartner effectivelywith internal colleagues and external clients.
  • Sound judgment and a strong risk mindset, including the ability to evaluate risk factors and escalate appropriately.
  • Flexibility with working hours and ability to utilize virtual connectivity tools (VDI, mobile applications, etc.) when business needs arise.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Finance & Insurance
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ
CCF
* Ladders Estimates

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