Client Partner, Travel vertical

Infosys Limited Digital • $120K — $150K *
Denver, CO 80219In-Person
Transportation
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Proven experience in business solutions and client management within the Aviation division, specifically in Travel or Airline.
  • Strong ability in business development, account management, and relationship building.
  • Demonstrated success in managing and growing existing accounts.
  • Experience engaging with C-Level client contacts effectively.
  • Understanding of Global Delivery Model and IT service industry dynamics.
  • Experienced in leading proposal creation and presentations.
  • Strong leadership, interpersonal, and communication skills.

Responsibilities

  • Lead client relationship management and business development initiatives.
  • Ensure client delivery assurance through collaboration with delivery stakeholders.
  • Develop comprehensive account plans, including pricing and opportunity identification.
  • Influence key client personnel to secure business through demonstrated capability.
  • Conduct market research and competitor analysis to shape client proposals.
  • Oversee contract negotiations and MSA processes alongside client interactions.
  • Drive collaborative efforts with internal teams to address delivery issues proactively.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • Long-term and short-term disability coverage.
  • Health and dependent care reimbursement accounts.
  • Additional insurance options including accident and critical illness.
  • 401(k) plan options with company contributions based on salary level.
  • Generous PTO alongside paid holidays.
Full Job Description
Job Description

Infosys is seeking a Client Partner for its Travelvertical. The person will lead all the client interfaces within the assigned account along with the group managers to build the account plan and will be responsible for client management based on the account plan.
  • Client relationship management and business development: manage client relationships, build a portfolio up to $50M+, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
  • Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client
  • Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.
  • Client relationship management - managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client
  • Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations
  • Research market trends in the aviation industry/domain and develop proposals to solve client problems.
  • Conduct research as well as competitor analysis to define strategies that can help enable favorable outcomes
  • Review sales plan, pursuit plan / business pipeline with leadership to ensure target achievement
  • Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects
  • Conduct client presentations, workshops, and drive pricing and MSA negotiations with the client
  • Provide necessary input for building alliances with relevant product / service vendors, hyperscalers, and travel/aviation domain related product companies.
  • Provide thought leadership to presales/delivery/engineering/domain teams to create solutions and incubate new ideas.
  • Ensure hygiene is maintained on account operations
  • Create proposals and solutions in line with requirements in the RFPs shared by the clients
  • Proactively take Infosys offerings to the prospects in the industry
  • Collaboratively work with delivery organization on staffing, handling any delivery related issues to prevent escalations
Qualifications:
  • Track-record of successfully hunting or farming business solutions and client management in customer in Aviation division. Experience in Travel or Airline domain is highly recommended.
  • Strong Business Development (Framing current accounts) / Relationship management / Account management is required
  • Strong Account Management experience where you have grown existing accounts.
  • Track record of interacting and building relationship with C / C-1 level client contacts.
  • Reasonable understanding of Global Delivery Model and IT service industry.
  • Experience managing large multi-location consulting engagement teams' desirable.
  • Hands-on experience with proposal creation and leading proposal presentations.
  • Strong leadership, interpersonal, communication and presentation skills.
  • Wide variety of IT and business consulting engagement experience, including AI.
  • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
  • Candidates should be willing to Travel


Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
  • Medical/Dental/Vision/Life Insurance
  • Long-term/Short-term Disability
  • Health and Dependent Care Reimbursement Accounts
  • Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
  • 401(k) plan and contributions dependent on salary level
  • Paid holidays plus Paid Time Off

About Infosys Limited Digital

Infosys Limited Digital Careers

Joining Infosys Limited Digital offers a unique opportunity to be part of a global team of professionals who are at the forefront of digital innovation and transformation. Infosys Limited Digital is renowned for its commitment to leadership in technology services and consulting, making it an ideal place for ambitious individuals seeking growth and career advancement.

Explore Job Opportunities

Infosys Limited Digital is actively seeking talented individuals to join their team. With a variety of job opportunities available, candidates can find positions that match their skills and interests. The company values diversity and inclusivity, ensuring that all team members have the opportunity to contribute to their fullest potential.

Experience Professional Growth

At Infosys Limited Digital, professional growth is a priority. The company offers comprehensive benefits and diversity training programs that support both personal and professional development. Employees are encouraged to take leadership roles within projects, fostering a culture of innovation and continuous improvement.

Engage in Meaningful Work

Employees at Infosys Limited Digital engage in projects that transform businesses and industries worldwide. By leveraging cutting-edge technology and deep industry expertise, the team delivers solutions that meet the complex demands of today's digital landscape.

Internship Programs

For those starting their careers, Infosys Limited Digital’s internship programs provide a robust platform for learning and development. Interns gain hands-on experience, working alongside seasoned professionals on real-world projects. This not only enhances their skills but also prepares them for future employment opportunities within the company.

Join a Collaborative Team

Infosys Limited Digital prides itself on its collaborative culture. Team members from around the globe come together to share ideas and strategies, ensuring the best outcomes for clients and stakeholders. Networking within the company is highly encouraged, opening doors to myriad opportunities for career advancement.

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When applying for a position at Infosys Limited Digital, it is crucial to tailor your resume to highlight relevant experience and skills. Preparation for the interview process is key, as it is a chance to demonstrate how your background aligns with the company’s needs and values.

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* Ladders Estimates

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