Tata Consultancy Services

Client Partner

Tata Consultancy Services$159K — $215K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering, IT, Business Administration, or Finance; MBA preferred.
  • 10+ years of B2B sales and account management in BFSI and IT services.
  • 15+ years overall experience in the industry.
  • Strong industry and technical knowledge in IT Services, Cloud, and Digital Transformation.
  • Proven experience in leading RFP/RFI responses and negotiations.
  • Exceptional communication and executive presentation skills.
  • Demonstrated ability to create and convert proactive sales pipelines.

Responsibilities

  • Drive organic growth by identifying opportunities within assigned portfolio.
  • Build and nurture C-level relationships with senior stakeholders.
  • Execute a customized Key Account Plan while participating in customer transformation initiatives.
  • Shape and advance opportunities across various IT solutions and services.
  • Lead qualification and negotiation processes in collaboration with cross-functional teams.
  • Ensure high win ratios through collaboration with internal experts.
  • Oversee contract negotiations and maintain governance through client interactions.

Benefits

  • High level of autonomy in managing key accounts and relationships.
  • Opportunity to shape strategic decisions at the executive level.
  • Access to industry-leading technology solutions and services.
  • Collaborative environment with cross-functional teams for optimal delivery.
  • Participation in high-stakes negotiations that influence company growth.
Full Job Description
Seasoned Client Partner to serve as the senior sales and relationship interface, this role is accountable for expanding TCSs revenue footprint, deepening executive relationships, strengthening TCSs position as a strategic partner, and converting business and technology priorities into qualified opportunities and sustainable growth.

Key Responsibilities

Account or Portfolio Growth and Revenue: Drive Net New Organic Growth by identifying white spaces within assigned portfolio

Relationship Management: Build and nurture trust-based C level and Senior Stakeholder relationships e.g., CIO, CTO, COO, Senior delivery Leaders etc.

Strategy and Planning: Develop and execute an aggressive and customized Key Account Plan. Drive participation in customer transformation initiatives

Identify, shape, and advance opportunities across application development and maintenance, cloud, data and analytics, AI, cybersecurity, infrastructure, digital experience, platforms and partner solutions, and business process services.

Lead opportunity qualification, solution shaping, proposal strategy, commercial negotiations, and deal closure in partnership with delivery, finance, legal, sourcing, and alliance teams.

Cross Functional Collaboration: Partner internally with pre-sales, delivery and technology experts to ensure high Win Ratios and flawless solution delivery and customer satisfaction

Contract Negotiations: Lead Negotiations for contract renewals, Statements of Work, Pricing models etc.

Governance & Reporting: Ownership of governance cadence with client and ensuring high quality of interactions (Adhoc, MBRs, QBRs etc)

Qualifications:

Education: Minimum bachelors degree in engineering, IT, Business Administration or Finance; an MBA is preferred

Experience: Minimum 10 years of B2B sales and account management specifically in BFSI and IT services industry. Minimum overall experience of 15+ years

Industry and Technical Acumen: Ability to converse with reasonable maturity on IT Services, Cloud, Gen AI, Digital Transformation, Application Run and Change, Packaged Platform solutions etc.

Solutioning and Consulting skills: Experience in leading RFP/RFI responses and contract negotiations.

Soft Skills: Very strong communication, executive presentation and problem-solving skills. Highly resilient and analytical mindset

Experience and excellence in proactive pipeline creation and conversion, Identify upselling and cross-selling opportunities.

Ability to take up E2E responsibility of PL, sales targets. business growth, profitability, customer satisfaction, marketing, and operations.

Salary Range: 159,478-215,743 a year

#LI-MM6

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
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469,261 employees
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