Health Care Service Corporation

Client Manager - LHB

Health Care Service Corporation$67K — $127K *
US-AnywhereRemote in United States
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s Degree with 5 years in health insurance OR High School diploma and 9 years in Client Management or similar field.
  • Understanding of self-funding and employee benefit plans.
  • Knowledge of benefit-related federal laws (ERISA, COBRA, HIPAA, ACA).
  • Ability to travel up to 25%.
  • Results-oriented and self-motivated individual.
  • Proficient in interacting with senior executives.
  • Strong analytical, problem-solving, and time management skills.
  • Excellent presentation, written, and verbal communication skills.

Responsibilities

  • Manage overall client relationships from implementation to everyday problem resolution.
  • Collaborate with sales executives on finalist presentations and present to potential clients.
  • Support and service 12-20 groups of clients with significant annual revenue.
  • Maintain senior management contact with client Benefits, HR, and financial teams.
  • Ensure successful service delivery of Luminare Health products and services.
  • Retain and grow assigned book of business while supporting Regional Team as needed.
  • Participate in internal projects as required.

Benefits

  • Health and wellness benefits.
  • 401(k) savings plan and pension plan.
  • Paid time off and parental leave.
  • Disability insurance and supplemental life insurance.
  • Employee assistance program and paid holidays.
  • Tuition reimbursement and other incentives.
Full Job Description
Job Summary
Responsible for the overall relationship with the client, starting at implementation and continuing through everyday problem resolution and renewal activities. Works directly with sales executives during finalist presentations and may be asked to present to potential clients. Expected to support and service between 12 – 20 groups of clients between $50,000 - $250,000+ annual net revenue. Maintains senior management level contact with Benefits, Human Resources, and financial staff of the client. Also responsible for the service delivery of Luminare Health products and services that ensure client satisfaction. May have some internal project participation. Charged with retaining and growing their assigned book of business, but also supporting their Regional Team as needed.

Minimum Job Requirements :

  • Bachelor’s Degree and 5 years of health insurance industry experience OR High School diploma and 9 years previous Client Management experience and/or experience in a similar TPA or health insurance environment with client-facing/client support responsibilities 

  • Understanding of self-funding and employee benefit plans

  • Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA, ACA, etc.)  

  • Ability to travel is required (up to 25%)  

  • Results oriented and self-motivated 

  • Ability to interact with senior level executives 

  • Analytical skills, problem-solving skills, and time management skills are required

  • Excellent presentation skills 

  • Excellent written and verbal communications skills are required, as are exceptional organizational skills 


Preferred Job Qualifications:
  • State insurance license 

  • Stop loss understanding a plus

Location:Remote employees must live within the continental United States, excluding Alaska, California, Hawaii or New York.

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Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates. 

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Min to Max Range:

$67,600.00 - $127,000.00

Exact compensation may vary based on skills, experience, and location.

About Health Care Service Corporation

Health Care Service Corporation (HCSC) is the largest customer-owned health insurer in the United States. HCSC offers a wide variety of health insurance products and related services, through its operating divisions and subsidiaries in Illinois, Montana, New Mexico, Oklahoma and Texas. HCSC's headquarters is located in Chicago, Illinois.
Learn more about Health Care Service Corporation
Size
24,000 employees
Industry
Founded
1936

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