Client Manager, Employee Health & BenefitsA day in the life.As a Client Manager on our Employee Health & Benefits team, you will focus on delivering exceptional client service and managing client accounts effectively. You will resolve complex issues related to claims, billing, and eligibility while keeping benefits consultants informed. Your insights in market strategy and requests for benchmarking data will help shape our approach. You will lead the marketing process by gathering RFP documents and exploring negotiation opportunities. Additionally, you will drive carrier negotiations and oversee technological implementations to ensure seamless client experience. Your skills in preparing presentations, developing meeting agendas, and coordinating plan documents will be essential as you guide clients through the enrollment process. Collaboration with compliance resources will ensure adherence to regulations. Your confidence in driving client strategy and engaging with decision-makers will be key. Ultimately, your commitment to outstanding client service and strategic initiatives will significantly enhance our client experience.
Our future colleague.We'd love to meet you if your professional track record includes these skills:
- Bachelor's degree or equivalent work experience required
- A minimum of three years of Benefits/HR experience required
- Working knowledge of risk management techniques, including Employee Health and Benefits markets and marketing techniques
- Deep understanding of various funding mechanisms and ability to share knowledge with a variety of stakeholders
- Advanced knowledge of Microsoft Outlook, Word, Excel and PowerPoint
- Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
These additional qualifications are a plus, but not required to apply:
- 3-6 years of experience in insurance broker space desired, 5-7 years of experience in insurance broker space strongly desired
- Life & Health License or ability to obtain within 90 days
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid work - minimum of 3 days in office each week
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
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Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
The applicable base salary range for this role is $64,700 to $120,400.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
