Client Manager (Commercial Lines)

IMA Financial Group

$90K — $100K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of commercial Property & Casualty (P&C) insurance experience
  • Current Property & Casualty Insurance License
  • CISR designation or equivalent advanced designation
  • Strong oral and written communication skills
  • Comfortable with renewal cycles and processes
  • Effective time management and problem-solving abilities
  • Demonstrated accountability for assigned book of business

Responsibilities

  • Manage and oversee assigned book of business
  • Process renewals, new business, cancellations, audits, and endorsements
  • Ensure accuracy in your work and the contributions of others
  • Issue insurance certificates when needed
  • Initiate and lead renewal meetings
  • Negotiate terms and premiums with insurance carriers
  • Respond to inquiries from clients and underwriters

Benefits

  • Annual performance bonus
  • Stock purchase plan
  • Comprehensive medical, dental, and vision plans
  • Family assistance program
  • Flexible spending account (FSA) and health savings account (HSA) options
  • 401(k) retirement plan
  • Paid time off and flexible work options
  • Professional development opportunities
  • Sabbatical leave and gift matching program
  • Well-being stipend
Full Job Description
What You'll Do:
  • Responsible for assigned book of business.
  • Process renewals and incidental new business, cancellations, audits, and endorsement requests.
  • Responsible for accuracy of your work product and that of others assisting you.
  • Issue certificates of insurance, when necessary.
  • Create certificate guidelines form.
  • Initiate renewal meetings and be responsible for renewal process.
  • Negotiate coverages and premiums with carriers.
  • Provide producer and/or client executive with accurate renewal proposals.
  • Check policy coverages, endorsements and audits for accuracy.
  • Respond to or refer insureds' and underwriters' questions or requests.
  • Invoice policies, audits, endorsements, cancellations and other appropriate transactions.
  • Assist producer, accounting department and client in the reconciliation of client accounts.
  • Responsible for account rounding.
  • Attend company and department meetings, position-related seminars/classes, client meetings, carrier functions, and other events as required.
  • Adhere to policies and procedures set forth for the Department and Bolton & Company.
  • Pursue a program for professional development, including attending educational classes in your specific field and those offered by Bolton in communication, leadership, corporate language and other classes as recommended by leaders
  • Be an active, responsible team member, conducting yourself in a professional and respectful manner to all internal and external clients, carriers, and staff.


You Should Have:
  • 4+ years of commercial P&C experience
  • Property & Casualty Insurance License.
  • CISR designation or other advanced designation.
  • Excellent oral and written communication skills.
  • Demonstrated comfort with renewal cycle and processes.
  • Possesses time management and problem solving skills.
  • Personal responsibility and accountability for assigned book of business.
  • Ability to build and grow professional relationships with clients

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Salary Range

$90,000-$100,000 USD

Compensation & Benefits

Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following:

Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Well-Being Stipend, Personal and Professional Development. In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate's geographic location, prior relevant experience, and their knowledge, skills, and abilities.

*These benefits do not apply to internship roles.

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

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