Thomson Reuters

Client Executive, Small Government (Risk & Fraud)

Thomson Reuters$106K — $197K *
US-AnywhereRemote in United States
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 2+ years in sales, account management, or customer retention
  • Experience handling complex deals and renewals
  • Strong consultative selling skills
  • Excellent relationship-building and communication skills
  • Experience managing customer escalations effectively
  • Proficiency with CRM tools and sales technology

Responsibilities

  • Lead complex renewals through proactive outreach and strategic planning
  • Drive revenue retention and upsell opportunities within accounts
  • Build and maintain trusted relationships with customers
  • Engage in consultative sales to understand and meet customer goals
  • Collaborate with internal teams to address customer needs
  • Utilize data and sales technology to manage sales pipelines
  • Support territory growth by identifying trends and opportunities

Benefits

  • Flexibility and work-life balance through supportive workplace policies
  • Career development and growth opportunities via continuous learning
  • Comprehensive benefits including flexible vacation and mental health days
  • Award-winning company culture focused on inclusion and belonging
  • Social impact initiatives with paid volunteer days and pro-bono opportunities
  • Real-world impact by contributing to justice and transparency initiatives
Full Job Description

Client Executive, Government

Are you a strategic sales professional who knows how to protect revenue, deepen customer relationships, and uncover growth opportunities in existing accounts? Do you thrive in high-stakes renewal conversations, enjoy solving complex customer challenges, and know how to bring the right internal teams together to close deals? If so, this Client Executive opportunity could be a great next step in your career.

As a Client Executive, you will play a key role in driving customer retention and revenue growth by leading complex renewals and strategic upsell opportunities across an existing customer base. This is a highly visible role for a consultative sales professional who can build trust with customers, navigate escalations, and use data, insight, and sound judgment to move opportunities forward. You will work cross-functionally with Account Executives, Sales Specialists, and other internal partners to deliver value for customers while achieving renewal and expansion goals.

Location: remote based position, needs to be based in the US.

About the Role

In this opportunity as aClient Executive, you will:

  • Lead complex renewals:Manage high-value and complex renewal opportunities through proactive outreach, strong deal strategy, and effective close planning.

  • Drive retention and growth:Protect existing revenue while identifying upsell opportunities within current customer accounts.

  • Build trusted customer relationships:Serve as a primary point of contact for customers, including managing standard and complex escalations with professionalism and urgency.

  • Deliver consultative sales engagement:Understand customer goals, identify needs, shape solution plans, and recommend the best path forward to support retention and expansion.

  • Partner across internal teams:Collaborate closely with Account Executives, Sales Specialists, and cross-functional stakeholders to bring the right expertise into each opportunity.

  • Use data and sales technology to progress deals:Leverage Salesforce workflows, insights, and activity planning to manage pipeline health and move opportunities efficiently through the sales process.

  • Support territory growth strategies:Contribute to account and territory planning by identifying customer trends, risks, and opportunities that help shape retention and growth strategies.


About You

You're a fit for the role ofClient Executiveif you have the following required qualifications:

  • Bachelor's degree or equivalent relevant experience.

  • 2+ years proven experience in sales, account management, customer retention, or renewals, with responsibility for managing existing customer relationships.

  • Demonstrated success handling complex deals, negotiations, and renewal conversations in a fast-paced, target-driven environment.

  • Strong consultative selling skills, with the ability to assess customer needs, recommend solutions, and drive opportunities to close.

  • Excellent relationship-building and communication skills, with the ability to influence both internal and external stakeholders.

  • Experience managing customer escalations and resolving issues in a way that protects the relationship and supports long-term business outcomes.

  • Comfort using customer relationship management tools, sales technology, and data insights to manage pipeline and sales activity.

  • Ability to work independently, apply sound judgment, and manage multiple priorities across a defined book of business or territory

Additional preferred qualifications include:

  • Experience working in a highly matrixed organization and partnering across multiple sales support functions.

  • Familiarity with strategic account planning and territory planning.

  • Experience supporting customers in government or highly regulated environments.

  • Knowledge of a broad product portfolio, with the ability to position value across multiple solutions.

#LI-TK1

What9s in it For You?

  • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

  • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow9s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

  • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

  • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

  • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

  • Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $106,400 USD - $197,600 USD. Pay is positioned within the range based on several factors including an individual9s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. Target total cash compensation ranges are inclusive of both base pay and any target sales incentive.

This job posting will close 08/01/2026.

About Thomson Reuters

Thomson Reuters Corporation is a Canadian multinational media conglomerate. The company was founded in Toronto, Ontario, Canada, where it is headquartered at 333 Bay Street. Thomson Reuters provides professionals with the intelligence, technology, and human expertise they need to find trusted answers in the financial and risk, legal, tax and accounting, and media markets. The company is dual-listed on the New York Stock Exchange and the Toronto Stock Exchange. In 2019, the company reported revenues of $5.9 billion and net income of $1.3 billion.
Learn more about Thomson Reuters
Size
24,400 employees
Market Cap
$53.8 billion
Industry
Founded
2008
5 Year Trend
-10.7%
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