SYNNEX Corp

Client Executive (Retail) - CCA

SYNNEX Corp$80K — $95K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience in a relevant field.
  • 3+ years of relevant work experience in sales or account management.
  • Full knowledge of assigned product/service line.
  • Ability to work on small to mid-size accounts with moderate complexity.
  • Experience building relationships directly with customers.
  • Capable of performing self-directed sales and service tasks with some supervision.

Responsibilities

  • Create and manage customer business plans and pricing models.
  • Enhance executive level customer relationships with strategic partners.
  • Identify sales opportunities and develop operational plans.
  • Communicate proactively to resolve customer satisfaction issues.
  • Design and implement corrective action plans for customer relations.
  • Coordinate cross-divisional strategies to support customer business vision.
  • Conduct monthly sales reviews and quarterly business reviews with management.

Benefits

  • Elective benefits tailored to your lifestyle.
  • Formal career growth programs for leadership and professional development.
  • Resources to boost financial, physical, and mental well-being.
  • Commitment to diversity, equity, and inclusion within the workplace.
  • Networking opportunities through an onboarding program.
  • Engagement in community activities and volunteering initiatives.
Full Job Description
Job Description:

The Client Executive (Retail) for our CCA (Caribbean Central America) Organization supports partners in nationwide and global efforts.

Identifies, develops and manages multiple brand customer relationships at a corporate management level to position TD SYNNEX's overall value while providing local TD SYNNEX management with strategic direction and plan implementation to drive maximum market share.

Candidates from Guatemala are encouraged to apply.

What You'll Do:

Creates and owns customer business plan and pricing model that includes:
  • Partner's Value proposition and offerings
  • Geographic coverage mapping
  • Comprehensive Marketing plan for new business, installed base and renewal/annuities business
  • Establish quarterly and annual sales goals, reporting and reviewing actual vs goals
  • Solutions Path engagement, training and certification schedule
  • Monthly sales review and action item list
  • Quarterly business review with BU management and related Supplier team
  • Must be able to travel up to 75% of the time.


Provide an increased level of account coverage in order to:
  • Develop and enhance our executive level customer relationships with our strategic and ISV partners
  • Grow share of wallet in winning more business lines by improving the 'customer experience' with TD SYNNEX by incorporating more TD SYNNEX brand services and renewed focus on solutions and customer satisfaction Identifies sales leads for the field organization through Corporate Management by identifying opportunities, developing operational plans and providing leadership to advocate TD SYNNEX's capabilities at the customers corporate management level utilizing the customers assigned account team.
  • Communicates with the customer on a proactive basis in order to identify customer satisfaction issues and isolate root causes of any perceived problems.
  • Designs corrective action plans that resolve identified problem to improve customer relations.
  • Coordinates the action plan requirements to appropriate support groups (e.g. TD SYNNEX Services)
  • Owns and manages strategy for the customer.
  • Ensure cross-divisional teamwork in order to leverage TD SYNNEX's value in achieving the customer's business vision


What We're Looking For:
  • Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained.
  • 3+ Years of relevant work experience.
  • Full knowledge of assigned product / service line.
  • Gaining understanding of organization's entire product / service line. .
  • Works on small to mid-size accounts of moderate complexity.
  • Works with some supervision.
  • Performs and perfects sales and service tasks and procedures under self-direction.
  • Builds relationships directly with customers to broaden customer base and increase sales.
  • Actions impact the success of the entire work group.
  • Failure to accomplish goals or meet customer expectations will result in failure of work group to meet goals.


Working Conditions:
  • Professional environment (Hybrid).
  • Occasional non-standard work hours or overtime as business requires.
  • Represents the company to the customer and the customer to the company in all sales-oriented activities.


What's in it for You?
  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.


Don't meet every single requirement? Apply anyway.

If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply.

You may be exactly the person we're looking for!

#CCA

About SYNNEX Corp

SYNNEX Corporation is a business process services company that provides services in distribution, contract assembly, and global business services. The company operates in two segments, Distribution Services and Global Business Services (GBS). The Distribution Services segment distributes computer systems, peripherals, system components, software, networking equipment, and complementary products to various customers, such as value-added resellers, system integrators, and retailers, as well as provides assembly services to original equipment manufacturers (OEMs), including integrated supply chain management, build-to-order, and configure-to-order system configurations, materials management, and logistics. The GBS segment offers various services comprising customer management, software development, web hosting, hosted software, domain name registration, and back-office processing. This segment delivers its services through voice, chat, Web, email, and digital print. It also sells products complementary to these service offerings in China. In addition, SYNNEX Corporation offers various financial services, including net terms, third party leasing and floor plan financing, letters of credit, and arrangements to collect payments directly from the end-user; online services; and marketing services, as well as technical support services consisting of pre and post-sales support. The company serves resellers, retailers, and OEMs located worldwide. SYNNEX Corporation, formerly known as SYNNEX Information Technologies, Inc., was founded in 1980 is headquartered in Fremont, California.

SYNNEX Corp Careers

Join the vibrant team at SYNNEX Corp, a leading provider of IT distribution and customer care outsourced services, where innovation meets exceptional leadership, and diversity thrives. As a powerhouse in the technology sector, SYNNEX Corp offers unparalleled job opportunities aimed at fostering professional growth and dynamic career paths.

Work You’ll Do

At SYNNEX Corp, you will engage in meaningful work that directly impacts our company and customers while working alongside some of the brightest minds in the industry. Our diverse team at SYNNEX is dedicated to excellence, innovation, and leadership in the digital landscape. Here, your career will flourish as you become part of a culture that values your skills and aspirations.

Innovative Careers

Start your journey with SYNNEX as we transform the tech world through strategic leadership and innovative solutions. We offer a variety of positions, from customer support to high-level management roles, ensuring that your career path is aligned with your professional goals and personal development.

Internship Programs

Kickstart your career with a SYNNEX internship. Our internships provide invaluable workplace experience, offering a glimpse into the dynamic tech industry and a chance to develop essential skills that will aid your professional growth. Interns at SYNNEX Corp are considered integral members of our team, contributing to real projects and gaining hands-on experience.

Grow With Us

SYNNEX is committed to the growth of our employees and our company. We provide robust training programs, including leadership development and diversity training, to ensure that every team member can reach their full potential. Our supportive culture advocates for continuous learning and development, helping you to advance your career while contributing to our collective success.

Benefits and Culture

Choosing to work at SYNNEX means opting for a career that comes with competitive benefits and a workplace culture that promotes balance and well-being. Our comprehensive benefits package includes health, vision, and dental insurance, employee wellness programs, and flexible working arrangements. At SYNNEX, we celebrate diversity and strive to create an inclusive environment where everyone is respected for their unique contributions.

Join Our Team

Explore the job opportunities at SYNNEX Corp today and find the position that matches your skills and passions. We are continuously hiring and looking for ambitious, curious, and innovative professionals to join our team. Whether you are starting your career or looking to take it to the next level, SYNNEX provides the resources and global platform to achieve your goals.

Stay Connected

Keep up to date with the latest at SYNNEX by following our careers blog. Gain insights from industry leaders, stay informed about new job openings, and learn about the cutting-edge innovations at SYNNEX. Personalize your job search and receive alerts tailored to your career preferences.

Networking and Professional Development

At SYNNEX, networking and professional development are part of our DNA. Connect with leaders and peers within the company through various networking events, workshops, and seminars. Enhance your resume, sharpen your interview skills, and build relationships that will aid your career growth.

Explore Careers at SYNNEX Corp

Your future at SYNNEX Corp is limited only by your imagination and drive. With a commitment to innovation, leadership, and diversity, SYNNEX is the place to be for those who aspire to achieve great things. Don’t just look for a job; look for a career that offers more. Join SYNNEX Corp today and be part of our global team making a difference in the tech world.

SEARCH SYNNEX JOBS

Learn more about SYNNEX Corp
Size
22,000 employees
Market Cap
$9 billion
Industry
Net Income
$529.1 million
5 Year Trend
+17.6%
Revenue
$24.6 billion
NASDAQ

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