Client Advocate

Parkhill

$90K — $120K *
Business Services
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or Master’s degree in Business or related field.
  • 15+ years of experience in client relations or account management, ideally within engineering, architecture, or consulting.
  • Established connections with public sector agencies and industry associations.
  • Track record of securing government contracts or public-sector projects.
  • Strong communication, negotiation, and relationship-building skills.
  • Effective navigation of political, regulatory, and procurement environments.
  • Knowledge of federal, state, and municipal funding processes and compliance requirements.

Responsibilities

  • Collaborate with regional leaders to implement business development strategies that enhance growth.
  • Cultivate long-term relationships with clients, partners, and industry experts through strategic communication and events.
  • Maintain relationships with elected officials and relevant government agencies and regulatory bodies.
  • Act as the main point of contact between the firm and government stakeholders at different levels.
  • Research funding opportunities and policy trends, providing analysis to company leadership.
  • Represent the firm at key meetings, conferences, and seminars, enhancing visibility and connections.
  • Coordinate efforts with business development teams to enhance client satisfaction and experience.
  • Utilize CRM systems to manage client interactions and document business opportunities.
  • Plan and conduct client hospitality events to foster strong relationships.

Benefits

  • Hybrid/flexible work schedules and generous paid time off.
  • Investment in employee growth through specialized training and continuing education programs.
  • Multiple health plan options and employer contributions for 401k and health savings accounts.
  • Comprehensive support for mental health and wellness, including cultural wellness programs.
  • Charitable giving match to support community involvement.
Full Job Description
Overview

The Client Advocate focuses on driving regional growth by developing and executing business development and government relations strategies in collaboration with regional leadership. It involves building strong relationships with clients, public officials, and industry partners while identifying infrastructure funding opportunities and influencing public policy to support Parkhill’s long-term goals. This is a full-time position paid bi-weekly on a salary basis.

 

Responsibilities
  • Works with Regional Business Development Leaders to execute business development and government relations strategies that drive growth within the regions we serve
  • Builds long-term relationships with clients, teaming partners and industry leaders through high level communication, events and value-added advisory services
  • Develops and maintains relationships with elected officials, government agencies, and regulatory bodies
  • Serves as the primary liaison between the firm and local, state, and/or federal government stakeholders within a region or service line
  • Researches and tracks infrastructure funding opportunities, public policy trends, and regulations affecting planning, design, and construction and provides economic, budget, and public policy analysis to leadership
  • Represents Parkhill at selective council / commission meetings / conferences / seminars
  • Works closely with regional and sector business development teams to help drive an elite client experience for existing clients
  • Utilizes client relationship management system (CRM) to document leads/opportunities, client information, and client contacts
  • Organizes and leads local client hospitality events
Qualifications
  • Bachelor’s or Master’s degree in Business (or a related field) from an accredited college or university
  • Minimum of 15 years of experience specializing in client relations or account management, preferably in engineering, architecture or consulting environment
  • Strong network with public sector agencies, elected officials, and industry associations
  • Proven success in developing and winning government contracts or public-sector projects
  • Excellent communication, negotiation, and relationship-building skills
  • Ability to navigate political, regulatory, and procurement environments effectively
  • Familiarity with federal, state, and municipal funding streams, procurement processes, and compliance requirements

Benefits and Perks

We offer a comprehensive benefits program that supports the whole person. Our benefits include: 

  • Life Balance: hybrid/flexible work schedules, flexible work environment, generous PTO, paid holidays.  

  • Investing in Your Future Growth: specialized training, continuing education, professional licensing, intern development programs, University of Parkhill.  

  • Competitive Benefits: Multiple health plan options, FSA for dependent care, HSA contributions, employer 401k contribution, employer-paid basic life, short/long term disability coverage, performance bonuses.        

  • Well-Being: mental health care, culture committees, wellness program, charitable giving match.  

 

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