Stantec

Client Account Manager - Metrolinx

Stantec$90K — $120K *
Transportation
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering, architecture, science, or related field
  • Minimum of 15 years of work experience in account management or related areas
  • Demonstrated ability in leading teams and fostering collaboration
  • Strong negotiation skills for effective project delivery
  • Experience in the rail and transit market preferred

Responsibilities

  • Lead the account management team for the Metrolinx account
  • Collaborate across business lines to drive growth
  • Support proposal development to align with client expectations
  • Facilitate regular team meetings to enhance service delivery
  • Identify and pursue cross-selling opportunities
  • Conduct ongoing discovery to understand client needs
  • Update project pipelines and ensure accurate reporting

Benefits

  • Opportunities for professional development and training
  • Collaborative and diverse work environment
  • Access to a wide range of resources and expertise across multiple business lines
  • Potential for travel within job role
  • Regular meetings focused on teamwork and strategy alignment
Full Job Description
We are seeking a dedicated Account Manager (AM) to lead our relationship with Metrolinx. In this role, you will drive both business development and project execution, supporting project managers, fostering cross-business line collaboration, promoting resource sharing, and securing new opportunities. Your leadership will be central to strengthening Stantec's presence in the rail and transit market by consistently delivering innovative, high-quality solutions that surpass client expectations.

Your Key Responsibilities

You will collaborate with a diverse group of professionals to advance our Win, Do, Manage, Grow pillars across Stantec's business lines (Transportation, Community Development, Water, Buildings, Environmental Services, and Energy and Resources) for the Metrolinx account.

Leadership
  • Build and select account team members aligned with integrated client opportunities.
  • Coach and empower the Account Management team to deliver value and engage the client.
  • Lead and facilitate regular account team meetings.
  • Grow and manage the Metrolinx account portfolio through strong relationships, trust and understanding.
  • Conduct on-going discovery to anticipate and respond to evolving client needs.
  • Communicate and collaborate across teams to enable exceptional service delivery and business management.
  • Identify cross-selling opportunities within and beyond Stantec's current business lines.
  • Monitor and pursue upcoming master service agreements to support business growth.

Implementation
  • Contribute to proposal development to ensure a comprehensive understanding of client needs and expectations.
  • Support project delivery teams.
  • Work closely with pursuit teams and marketers to maintain alignment with account strategy.
  • Maintain strong internal and external communication to ensure quality, consistency, and closed-loop feedback.
  • Regularly update Pipeline and associated activities.
  • Negotiate terms and conditions that support profitable and high-quality project delivery.
  • A bachelor's degree in engineering, architecture, science, or related field,
  • Minimum of fifteen (15) years of related work experience; or an equivalent combination of education and related experience.

Typical office environment working with computers and remaining sedentary for long periods of time. Field work may include exposure to the elements including inclement weather.

This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.

Primary Location: Canada | ON | Markham
Organization: BC-1605 Transpt-CA Ontario GTA
Employee Status: Regular
Business Justification: New Position
Travel: Yes
Schedule: Full time
Job Posting: 23/04/2026 08:04:30
Req ID: 1005439

About Stantec

Stantec Inc. is a global engineering consulting firm headquartered in Edmonton, Alberta, Canada. The company provides professional consulting services in the areas of infrastructure, water, environment, buildings, and energy. Stantec has over 22,000 employees working in more than 400 locations across six continents. The company has a diverse client base that includes public and private sector clients. Stantec is committed to sustainability and has implemented green practices in its operations. The company has received numerous awards for its work, including the American Council of Engineering Companies' National Recognition Award for exemplary engineering achievement.
Learn more about Stantec
Size
25,000 employees
Market Cap
$5.1 billion
Industry
Founded
1954
5 Year Trend
+3.3%
NASDAQ

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