Claims Specialist

Sompo International Holdings Ltd.

$70K — $120K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • College degree required.
  • 2-3 years of insurance casualty claims experience managing a high volume of low to moderate severity claims.
  • Strong written and verbal communication skills for cross-department collaboration.
  • Experience handling excess claims effectively.
  • Proficient in claims systems and standard office software (MS Word, Excel, Outlook).
  • Ability to prioritize tasks efficiently and work independently or within a team.

Responsibilities

  • Review newly reported claims for potential exposure and route according to triage/routing rules.
  • Provide coverage and analytical analysis of potential exposures and establish appropriate reserves.
  • Communicate responses to management and underwriters regarding new losses.
  • Manage assigned counsel and develop strategies for expense control and claim resolution.
  • Proactively manage claim correspondence and maintain organized files.
  • Maintain high levels of industry expertise and share significant issues with team members.

Benefits

  • Two medical plans, including a Traditional PPO & a Consumer Driven Health Plan with employer contributions.
  • Comprehensive pharmacy benefits and dental benefits with orthodontia coverage.
  • Vision benefits available for employees.
  • Flexible Spending Accounts for health and dependent care expenses.
  • Company-paid Life & AD&D insurance and competitive Disability benefits.
  • 401(k) plan with employer contributions to assist in retirement saving.
  • Generous paid-time-off including holidays and parental leave benefits.
  • Tuition reimbursement and support for professional qualifications.
Full Job Description
Job Description

Are you looking for your next opportunity?

Sompo has a unique opportunity for a Claims Specialist in our US Casualty Claims team.

Location: This position will be based out of our Alpharetta, GA, Dallas, TX, New York, NY, Charlotte, NC, Garden City, NY, Purchase NY or Morristown, NJ office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.

Our business, your impact, our opportunity

What you'll be doing:
  • Review newly reported claims for potential exposure and route these claims according to triage/routing rules, including follow-up investigation for needed information, while maintaining an inventory of low severity primary and excess liability claim files and moderate complexity coverage files.
  • Provide coverage and analytical analysis of potential exposures, including liability and damages analysis, and establish appropriate reserves.
  • Communicate appropriate responses to management and underwriters on new losses. Support underwriters and actuaries.
  • Manage counsel where assigned; develop and execute strategy to control expenses and resolve litigated claims. Effectively represent the company's interests in meetings and negotiations.
  • Proactively manage correspondence, claim files, and maintain a current diary in compliance with company standards.
  • Maintain a high level of claim and industry related expertise in order to assure technical competency and communicate to team members regarding significant issues and relevant changes.

What you'll bring:
  • College degree required.
  • 2-3 years insurance casualty claims experience with a proven record of effectively and efficiently managing a high volume of low to moderate severity claims including coverage analysis and drafting coverage letters; early recognition of potential exposure; assessing and pursuing risk transfer opportunities; driving claim files to best outcomes.
  • Strong written and verbal communications skills and ability to establish and expand working relationships with other departments.
  • Experience handling excess claims.
  • Technical skillsets in commonly used claims systems and general office software (MS Word, Excel, Outlook)
  • Strong ability to efficiently prioritize tasks and work autonomously as well as within a team.


Salary Range: $70,000 - $120,000. Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:

  • Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
  • Pharmacy benefits with mail order options
  • Dental benefits including orthodontia benefits for adults and children
  • Vision benefits
  • Health Care & Dependent Care Flexible Spending Accounts
  • Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
  • Company-paid Disability benefits with very competitive salary continuation payments
  • 401(k) Retirement Savings Plan with competitive employer contributions
  • Competitive paid-time-off programs, including company-paid holidays
  • Competitive Parental Leave Benefits & Adoption Assistance program
  • Employee Assistance Program
  • Tax-Free Commuter Benefit
  • Tuition Reimbursement & Professional Qualification benefits


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