Intact Financial Corporation

Claims Specialist, Accident Benefits

Intact Financial Corporation • $94K — $115K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • College or University diploma or equivalent experience
  • 2-3 years of catastrophic claims handling or dispute experience
  • Minimum 5 years of accident benefits experience
  • Strong analytical skills and attention to detail
  • Ability to learn quickly and adapt to changes
  • Team-oriented with a proactive approach
  • Knowledge of provincial auto insurance legislation

Responsibilities

  • Manage routine and complex claims files through dispute processes
  • Negotiate and settle disputes at the License Appeal Tribunal
  • Attend case conferences and hearings at the Tribunal
  • Analyze and document claims rationale in the system
  • Communicate effectively with legal partners
  • Coordinate investigations and necessary medical assessments
  • Prepare summaries for Large Loss / Gatekeeping situations

Benefits

  • Annual bonus potential of up to 12% based on performance
  • Employee Share Purchase Plan with company matching
  • Defined benefit pension plan offering guaranteed income for life
  • Flexible pension offerings for long-term security
  • Encouragement for candidates outside the salary range to apply
Full Job Description
Salary range (but not limited to): 94,200 - 115,200 Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 12% As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares. Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan. Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well. About the role Job Description We're looking for a Claims Specialist, Accident Benefits to join our growing team! What you'll do here:
  • Participate in the management of routine and complex files through the dispute process.
  • Represent the company in the negotiation and settlement process at the License Appeal Tribunal.
  • Attend License Appeal Tribunal case conferences and hearings.
  • Demonstrate exposure recognition through proactive file handling with strong analysis.
  • Document analysis of file in claims system including rationale for dispute recommendation.
  • Communicate in a timely and respectful manner with our legal partners
  • Instruct Counsel on files in dispute.
  • Conduct investigations and identify additional information such as an independent medical examination, customer medical or employment history required to clarify and/or justify a claim.
  • Liaising with Technical and Health Services to ensure appropriate action is in place where appropriate.
  • Collaboration and networking with different business units.
  • Prepare Large Loss /Gatekeeping summaries where appropriate.
  • Complete training and coaching initiatives.
  • Negotiate settlements with supportive rationale
  • Handle a regular intake of task assignments of License Appeal Tribunal disputes
What you bring to the table:
  • College or University diploma or any combination of equivalent education and experience
  • 2 to 3 years of Catastrophic claims handling experience and, or Catastrophic dispute handling experience.
  • A minimum of 5 years accident benefit experience
  • Strong analytical skills and excellent planning with a high level of thoroughness
  • Can learn quickly and adapt to change
  • Strong sense of team spirit
  • Autonomy and proactive
  • Knowledge of provincial legislation governing auto insurance
This posting closes September 30 at 11:59PM Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team. If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

About Intact Financial Corporation

Intact Financial Corporation is a Canadian insurance company that provides property and casualty insurance to individuals and businesses. The company operates in Canada and the United States and offers a range of insurance products, including auto, home, and commercial insurance. Intact Financial Corporation was founded in 1809 and is headquartered in Toronto, Canada.
Learn more about Intact Financial Corporation
Size
16,000 employees
Industry

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