Aya Healthcare

Claims Manager

Aya Healthcare • $100K — $125K *
US-AnywhereRemote in United States
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years experience in Professional Liability claims adjusting
  • Juris Doctor (JD) preferred
  • Ability to thrive in a high-volume, fast-paced setting
  • Strong understanding of claims handling policies and procedures
  • Familiarity with medical terminology
  • Experience with multi-jurisdictional claims
  • Comfortable with working alongside a Third-Party Administrator (TPA)
  • Proficient in litigation and settlement negotiations
  • Intermediate knowledge of Professional Liability products and relevant technologies

Responsibilities

  • Manage and track active Professional Liability claims, keeping Corporate Counsel informed on all matters
  • Assist in claim investigations and determinations of compensability, collaborating with external legal support as needed
  • Work with outside counsel and insurance representatives to obtain current claim insights
  • Ensure adherence to state regulatory guidelines
  • Collaborate with medical and legal experts to advance claim resolutions and assess settlement requests
  • Participate in mediations and trials
  • Regularly consult with Corporate Counsel to devise claim strategies and review progress

Benefits

  • Free premium medical, dental, life, and vision insurance
  • Generous 401(k) match
  • Paid sick leave accrual with compliance to applicable laws
  • Celebratory events for achieving goals
  • Company-sponsored virtual events and team-building activities
  • Unlimited Time Off (DTO) policy to encourage work-life balance
  • Daily offerings of virtual yoga, meditation, or boot camp classes
Full Job Description
The Claims Manager will analyze and manage professional liability/medical malpractice claims, under the direction and supervision of Senior Corporate Counsel.

Responsibilities:
  • Manage active and litigated Professional Liability claims - track, review, analyze, and update Corporate Counsel on all open matters.
  • Assist with claim investigations, monitor compensability determinations and review with outside counsel when necessary. Evaluate claim action plans and overall file quality to help achieve optimal claim outcomes.
  • Work regularly with outside counsel and insurance representatives to obtain up to date claim information and to analyze and approve investigation and reserve requests.
  • Ensure compliance with state regulatory rules and requirements.
  • Collaborate with specialty resources (medical and legal) to proactively pursue claim resolutions, and analyze settlement authority requests.
  • Attend mediations and trials.
  • Regularly meet with Corporate Counsel to review claims and discuss claim strategy.

Qualifications:
  • 3+ years prior experience in Professional Liability claims adjusting
  • JD preferred
  • Ability to work in fast-paced environment with large volume of matters
  • Strong knowledge of claim handling policies and procedures
  • Knowledge of medical terminology
  • Familiarity with claims in multiple jurisdictions
  • Experience working with a TPA
  • Experienced in litigation and settlement negotiations
  • Intermediate knowledge of PL products and ability to apply available resources and technology to resolve claims and streamline the claim process

What We Offer:
  • Free premium medical, dental, life and vision insurance
  • Generous 401(k) match
  • Aya also offers other benefits to those that are eligible and where required by applicable law, including reimbursements and discretionary bonuses
  • Aya provides paid sick leave in accordance with all applicable state, federal, and local laws. Aya's general sick leave policy is that employees accrue one hour of paid sick leave for every 30 hours worked. However, to the extent any provisions of the statement above conflict with any applicable paid sick leave laws, the applicable paid sick leave laws are controlling
  • Celebrations! We hit our goals and reward ourselves.
  • Company-sponsored virtual events, happy hours and team-building activities are always on the horizon - plus, you get a special treat on your birthday!
  • Unlimited DTO - we believe in time off!
  • Virtual yoga, meditation or boot camp classes offered daily

Compensation: Aya reasonably anticipates the pay scale for this position to be an annual salary of $100,000 to $125,000.

The pay scale for this position may vary if applicant possesses experience outside of what Aya reasonably anticipates for this position. Bonuses are subject to the role and your manager's discretion.

About Aya Healthcare

Aya Healthcare is a leading provider of travel nurse staffing and workforce solutions to hospitals and healthcare facilities across the United States. The company was founded in 2001 and is headquartered in San Diego, California. Aya Healthcare's mission is to provide exceptional healthcare staffing services and solutions to healthcare providers and facilities, while also providing career opportunities and support to healthcare professionals. The company has been recognized for its outstanding workplace culture and has received numerous awards for its commitment to employee satisfaction and engagement. Aya Healthcare is committed to delivering high-quality healthcare staffing services and solutions that meet the needs of its clients and the communities they serve.
Learn more about Aya Healthcare
Size
5,000 employees
Industry
Net Income
$100 million
Founded
2001
5 Year Trend
+50%
Revenue
$2 billion
NASDAQ

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