Intact Financial Corporation

Claims Advisor, Specialty (E+O/D+O/Commercial Crime)

Intact Financial Corporation$80K — $98K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in claims handling
  • Experience with E&O and D&O claims
  • Background in Cyber or Crime specialty lines is preferred
  • University degree or equivalent combination of training and experience
  • CIP designation is a plus
  • Strong understanding of regulatory and legal requirements
  • Ability to travel as needed

Responsibilities

  • Assess coverage under respective policies and communicate positions to stakeholders
  • Evaluate exposures and determine appropriate reserves
  • Engage legal counsel and support services as necessary
  • Collaborate with Underwriting to identify risks and trends
  • Deliver exceptional customer service to brokers and clients
  • Meet key performance indicators for claims management
  • Drive continuous improvement and best practice operations

Benefits

  • Flexible work arrangements with a hybrid model
  • Opportunity to purchase up to 5 extra vacation days
  • Comprehensive benefits for physical and mental wellbeing
  • Employee share plan with up to 12% salary matching
  • Robust pension offerings, including guaranteed income options
Full Job Description

Pay at Intact is about much more than just salary.

  • Flexible work arrangements and a hybrid work model

  • Possibility to purchase up to 5 extra days off per year

  • Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

  • Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

80,700 - 98,700

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

10%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) 6 with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.


About the role

As a Claims Advisor in our Specialty Lines team, you will handle multi-line claims through all distribution channels. You willbe primarily responsible for the direct handling and monitoring of E&O, D&O and Crime claims.

What you91ll do here:

  • Assessing coverage under the respective policies and communicating coverage positions or issues with underwriters and other internal stakeholders, brokers and insureds
  • Assessing exposures and determining appropriate reserves
  • Retaining the services of internal or external panel legal counsel and other support services (when necessary)
  • Work with Underwriting to identify potential risks and trends, as well as with marketing efforts
  • Provide brilliant customer service to brokers, insureds, and colleagues
  • Deliver and exceed on all key performance indicators as it relates to loss development, claims leakage control and expense management
  • Leverage your expertise in a creative, continuous improvement environment to support a model of best practice operations
  • Effectively negotiate claims when appropriate
  • Attend settlement conferences and trials

What you bring to the table:

  • A critical thinker and have intellectual curiosity when approaching complex problems in time-sensitive situations
  • A skilled communicator allowing you to foster favorable business relationships and provide clear guidance to clients and stakeholders, internal and external
  • A problem-solver and able to gather information, evaluate a situation and negotiate the next steps toward a solution
  • Able to adapt to changing needs and understand the need to be flexible and agile
  • A planner and able to effectively organize to establish an effective strategy
  • A strong collaborator and have a passion for mentoring and coaching others
  • Appropriate knowledge of all relevant regulatory and legal requirements applicable to the position
  • Experience with direct handling of E&O and D&O claims(asset)
  • Experience in other Specialty lines of business, such as Cyber or Crime (asset)
  • Proven experience with claims handling is an asset
  • University degree or any combination of training and experience deemed relevant for the role.
  • CIP designation (asset)
  • Flexible to travel as needed

Posting expires July 28, 2026 11:59 PM EST.

This role is eligible for employee referral bonus. #myReferrals3000

#LI-Hybrid

#LI-MS1

Il sagit dun nouveau rle au sein de notre quipe en pleine croissance | This role is a new member of our growing team.

About Intact Financial Corporation

Intact Financial Corporation is a Canadian insurance company that provides property and casualty insurance to individuals and businesses. The company operates in Canada and the United States and offers a range of insurance products, including auto, home, and commercial insurance. Intact Financial Corporation was founded in 1809 and is headquartered in Toronto, Canada.
Learn more about Intact Financial Corporation
Size
16,000 employees
Industry

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