Claims Adjuster (Official Title: Risk Analyst)

City of Fresno, CA

$84K — $101K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Public Administration, or related field.
  • Two years of experience in loss control, risk management, or employee safety.
  • Experience in public agency/governmental claims is desirable.
  • Possession of a valid California Driver's License is required.
  • Ability to undergo a Department interview and pass DOJ fingerprinting.

Responsibilities

  • Review and analyze liability claims involving the City.
  • Conduct risk assessments and recommend preventive strategies.
  • Coordinate with claims administrators and legal counsel to resolve claims.
  • Interpret regulatory requirements related to liability exposure.
  • Assist in managing the City's risk management programs.

Benefits

  • City contributes to monthly premiums for medical, dental, and vision insurance.
  • Flexible spending account for health and dependent care expenses.
  • Voluntary deferred compensation plan for retirement savings.
  • Generous annual leave accrual with cash out options.
  • Life insurance benefit equal to annual salary, premium paid by City.
  • Supplemental sick leave available within certain limits.
  • Management leave for exempt employees with cash out provisions.
  • Ten annual holidays plus additional personal days.
  • Long-term disability coverage after 30 days of disability, premium paid by City.
  • Bilingual premium of $100 per month upon certification.
Full Job Description
Salary : $84,120.00 - $101,832.00 Annually
Location : Fresno
Job Type: Full-Time
Job Number: 26JS0014
Department: Personnel Services Department
Division: Risk Management Division
Opening Date: 08/10/2026
Closing Date: 8/24/2026 11:59 PM Pacific
Bargaining Unit: 13A

Position Description
Position Description

Risk Analysts perform a variety of professional duties in support of the City's comprehensive risk management and loss control program. Incumbents assist in the evaluation and administration of the City's loss control, liability, property, safety, workers' compensation, contract and certificate of insurance review, and other risk management programs.

Liability Analyst plays a key role in protecting the City's financial and operational integrity by evaluating, managing, and mitigating liability exposures. This position supports risk management functions, handles claims, interprets regulatory requirements, and works closely with internal departments, legal counsel, and external stakeholders to reduce risk and ensure compliance.

Key responsibilities include:

- Review, investigate, and analyze liability claims involving the City, including general liability, property damage, and worker-related incidents.

- Conduct risk assessments and identify trends to recommend preventive strategies.

- Coordinate with claims administrators, attorneys, insurance carriers, and departmental staff to resolve claims efficiently and cost-effectively.

One vacancy exists in the City of Fresno Personnel Services Department with a job assignment in the Liability Unit. Immediate and future vacancies will be filled from this eligible list for three (3) months from the date the eligible list is created, with the option of extending that period at the City's discretion. Should the competitive process be suspended for this recruitment, the eligibility list may be limited to three (3) months.

The Requirements

Applicants must meet the minimum qualifications on or before the posted filing deadline in order to qualify for the examination and do not assure placement on the eligible list.
Graduation from an accredited college or university with a bachelor's degree in Business Administration, Public Administration, or a closely related field;

and

Two (2) years of experience in loss control, risk management, workers' compensation, insurance underwriting, or employee safety.
Additional qualifying experience may be substituted for the required education on a year-for-year basis.

Public agency/governmental claims experience, or property or liability adjusting experience is desirable.

This position requires possession and continued maintenance of a valid California Driver's License. Candidates considered for hire must provide proof of a valid driver's license and current copy of their driving record.

The selected eligible candidates certified will be required to successfully pass a Department interview and a Department of Justice fingerprint prior to employment with the City of Fresno.

How To Apply

For information on how to complete an online application, please visit the Help & Support tab. For NEOGOV Application Assistance, please call 1-855-524-5627 or email [email protected]. ONLY ONLINE APPLICATIONS AND MATERIALS ARE ACCEPTED and must be submitted by midnight on the closing deadline, or they will not be accepted for any reason.

Required licenses, certifications, and education must be verified with supporting documents. Foreign education must be evaluated by a credential evaluation service recognized by the U.S. Department of Education. Please ensure all relevant attachments are uploaded with your application.

For the work experience section, provide detailed descriptions of job duties for each position related to the specific role you are applying for. Resumes are not a substitute for completing this section and will only be reviewed as supplemental information, not for determining minimum qualifications.

For other City of Fresno employment opportunities, please view our Careers Homepage. If you have recruitment questions, please call our office at 559-621-6950. Our office is located at 2600 Fresno Street, Room 1030, Fresno, CA 93721.

Selection Process

The examination process may consist of the following:

APPLICATION REVIEW - Qualifying Only: Applications which meet the minimum qualifications will be reviewed and a limited number of the most qualified candidates will be invited to the oral examination. Selection of the most qualified candidates will be based upon those applications demonstrating the greatest breadth and depth of applicable education, experience, skills and training. Therefore, applicants are urged to submit sufficiently detailed information in their application materials for evaluation.

ORAL EXAM - 100%: A panel of subject matter experts will conduct a job-related oral examination to evaluate a candidate's knowledge of principles, and practices and associated laws related to personal injury, liability and property claims procedures and practices, loss investigation and claim adjustment techniques, customer service concepts, ability to establish effective working relationships, speak and write clearly and concisely or other topics related to a candidate's training, experience and qualifications for the position of Risk Analyst.

The oral examination has been tentatively scheduled for the week of September 14th, 2026.

Candidates must achieve a passing score to qualify for the eligible list.

Veteran's Preference Regulations

Candidates applying for veteran's preference are required to submit a copy of their DD214 with their application during the specified filing period. Evidence must be presented to indicate that the candidate was discharged honorably from the military service. Veterans, including City employees, must resubmit proof of honorable service for every examination for which veteran's preference credit is requested. Qualified veterans who pass the examination will have five (5) points added to their final score.
How To Apply

For information on how to complete an online application, please visit the tab. For NEOGOV Application Assistance, please call 1-855-524-5627 or email [email protected]. ONLY ONLINE APPLICATIONS AND MATERIALS ARE ACCEPTED and must be submitted by midnight on the closing deadline, or they will not be accepted for any reason.

Required licenses, certifications, and education must be verified with supporting documents. Foreign education must be evaluated by a credential evaluation service recognized by the U.S. Department of Education. Please ensure all relevant attachments are uploaded with your application.

For the work experience section, provide detailed descriptions of job duties for each position related to the specific role you are applying for. Resumes are not a substitute for completing this section and will only be reviewed as supplemental information, not for determining minimum qualifications.

For other City of Fresno employment opportunities, please view our If you have recruitment questions, please call our office at 559-621-6950. Our office is located at 2600 Fresno Street, Room 1030, Fresno, CA 93721.
Bargaining Unit 13

Management Non-Confidential and Non-Management Confidential

City of Fresno Profession Employees Association (CFPEA)
BENEFIT

DESCRIPTION

HEALTH INSURANCE

The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents.

FLEXIBLE SPENDING ACCOUNT

IRS 125 Plan for health and dependent care expenses.

DEFERRED COMPENSATION

Voluntary 457 plan with Fidelity Investments to increase your retirement savings.

ANNUAL LEAVE

15.5 - 20 hours per month based on years of service with cash out provisions.

LIFE INSURANCE

Benefit equal to annual salary with a maximum of $150,000; premium paid by the City.

SUPPLEMENTAL SICK

40 hours per fiscal year.

80 hours lifetime maximum.

MANAGEMENT LEAVE

60 hours per fiscal year with cash out provisions, for exempt employees only.

HOLIDAYS

10 City-observed annual holidays, plus birthday and 2 personal days.

LONG TERM DISABILITY

Benefit equal to 66.66% of monthly salary up to $7,500 per month after 30 days of disability; premium paid by the City.

BUS PASSES

Provided to Supervisors in FAX Operations.

BILINGUAL PREMIUM

$100 per month upon approved certification

HEALTH REIMBURSEMENT ARRANGEMENT (HRA)

Eligible retirees can use the remaining Sick Leave balance, in excess of 240 hours, at 80% of hourly rate and other qualified leave balances, tax free, to reimburse health insurance premiums and other qualified medical expenses.

RETIREMENT -City of Fresno Retirement Systems, one of the best funded public systems in the state. Reciprocity with other public California systems. Vested in Retirement benefits after 5 years of service. City employees do not participate in Social Security.

DROP (Deferred Retirement Option Program):an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits include ownership of accumulated funds, compound interest earnings, and alternative distribution options.

Additional information regarding the City of Fresno benefits is available at
Please note that the benefits package described above is specific to permanent full-time employees. Employees engaged on a part-time, temporary, limited, or other basis may have different entitlements.
01

Do you possess two (2) years of experience in loss control, risk management, workers' compensation, insurance underwriting, or employee safety and have a Bachelor's Degree in Business Administration, Public Administration, or closely related field?
  • yes
  • no

02

Do you possess two (2) years of experience in loss control, risk management, workers' compensation, insurance underwriting, or employee safety?
  • yes
  • no

03

Do you possess six (6) years of experience in loss control, risk management, workers' compensation, insurance underwriting, or employee safety with no college units?
  • yes
  • no

04

Do you possess five (5) years of experience in loss control, risk management, workers' compensation, insurance underwriting, or employee safety and 30 college units?
  • yes
  • no

05

Do you possess four (4) years of experience in loss control, risk management, workers' compensation, insurance underwriting, or employee safety and 60 college units?
  • yes
  • no

06

Do you possess three (3) years of experience in loss control, risk management, workers' compensation, insurance underwriting, or employee safety and 90 college units?
  • yes
  • no

07

Do you possess two (2) years of experience in loss control, risk management, workers' compensation, insurance underwriting, or employee safety and 120 college units?
  • yes
  • no

Required Question

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