Bachelor's degree in Computer Science, IT, Engineering, or related field
15+ years of progressive technology leadership experience
At least 8 years in a CTO or equivalent C-level role
Expertise in enterprise IT infrastructure and cloud platforms (AWS, Azure, GCP)
Strong background in information security and compliance (HIPAA, SOC 2, ISO 27001 preferred)
Track record of AI and automation initiatives
Strong financial acumen and management of large technology budgets
Responsibilities
Develop and execute a multi-year technology strategy
Oversee IT operations and infrastructure across all geographies
Manage help desk and technical support functions for optimal performance
Evaluate and implement technology solutions
Lead IT budget planning and vendor management
Establish information security policies and frameworks
Lead organizational strategies for AI and automation adoption
Benefits
Regular travel opportunities to India and Philippines
Participation in executive leadership and strategic planning
Opportunity to lead innovative technology initiatives
Collaboration with C-level executives
Engagement with board and stakeholder communications
Full Job Description
Job Summary
Ventra Health seeks an experienced Chief Technology Officer (CTO) to lead the organization's technology strategy, infrastructure, security, and innovation initiatives across all operational geographies (United States, India, and Philippines). Reporting directly to the Chief Executive Officer, the CTO will oversee technology operations, information security, regulatory compliance, deploying agentic AI frameworks and agents and the strategic adoption of AI and automation to drive competitive advantage in the healthcare Revenue Cycle Management space.
Primary Location: United States (with regular travel to India and Philippines)
Geographic Responsibility: Multi-geography operations across US, India (Chennai, Coimbatore, Hyderabad), and Philippines (Clark, Pampanga)
Essential Functions and Tasks
Technology Strategy & Infrastructure Management
Develop and execute a comprehensive multi-year technology strategy aligned with enterprise business objectives
Oversee IT operations and infrastructure including servers, networks, cloud platforms, and systems architecture across all geographies
Manage help desk and technical support functions to ensure optimal uptime, performance, and user satisfaction
Evaluate, recommend, and oversee implementation of technology solutions and enterprise software platforms
Lead IT budget planning, resource allocation, and vendor management
Information Security & Compliance
Establish and maintain comprehensive information security policies, standards, and frameworks
Oversee security audits, vulnerability assessments, and penetration testing across all systems and geographies
Ensure compliance with HIPAA, SOC 2, and other healthcare and data protection regulations applicable to Ventra Health
Develop and enforce business continuity and disaster recovery plans
Lead incident response and cybersecurity risk management initiatives
Maintain and optimize security monitoring, threat detection, and incident response protocols
AI & Automation Initiatives
Lead organizational strategy for AI and automation adoption to improve operational efficiency and service delivery
Evaluate emerging AI and automation technologies relevant to Revenue Cycle Management and healthcare operations
Collaborate with business units to identify and prioritize automation opportunities
Oversee development and deployment of AI-driven solutions and RPA initiatives
Manage relationships with technology partners and vendors specializing in AI and automation
Deploying agentic AI frameworks and agents.
Multi-Geography Operations
Ensure consistent technology standards, security protocols, and operational excellence across US, India, and Philippines operations
Develop and manage technology roadmaps that account for geographic, regulatory, and business-specific requirements
Lead technology teams across multiple time zones and cultures
Build and scale IT support and infrastructure capabilities to support growth across geographies
Executive Leadership
Sit on the Executive Leadership Team and contribute to strategic business planning and decision-making
Partner with other C-level executives and business leaders to align technology initiatives with enterprise objectives
Communicate technology strategy, investments, and results to the Board of Directors, CEO, and stakeholder community
Education and Experience Requirements
Bachelor's degree in Computer Science, Information Technology, Engineering, or related field
Minimum 15+ years of progressive technology leadership experience, with at least 8 years in a CTO, VP Technology, or equivalent C-level role
Demonstrated expertise in enterprise IT infrastructure, systems architecture, and cloud platform management (AWS, Azure, or GCP)
Strong background in information security, compliance, and audit management (HIPAA, SOC 2, ISO 27001 preferred)
Proven track record of leading technology teams and managing organizational change at scale
Proven track record of successful AI and automation rollout initiatives, including design, implementation, and value realization
Experience with business process automation, RPA, and AI/ML applications in enterprise environments
Strong financial acumen and proven ability to manage large technology budgets
Excellent communication, stakeholder management, and executive presence
Knowledge, Skills, and Abilities
Experience in healthcare, Revenue Cycle Management, or Business Process Outsourcing (BPO) industries
Experience managing technology operations across multiple geographies, particularly with Asia-Pacific operations
Advanced degree (MBA, MS Computer Science) or relevant certifications (PMP, CISSP, AWS Certified Solutions Architect)
Background in healthcare interoperability standards (HL7, FHIR) and healthcare IT compliance
Experience with M&A activities or technology integration projects
Compensation
Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons.
This position is also eligible for a discretionary incentive bonus in accordance with company policies.
