Salary: $127,500.00 - $162,000.00 Annually
Location : Spartanburg County, SC
Job Type: FTE - Full-Time
Job Number: 191077
Agency: Spartanburg Community College
Opening Date: 07/28/2026
Class Code:: UC61
Position Number:: 20774
Normal Work Schedule:: Other
Normal Work Schedule (Other):: Monday - Thursday 8 am - 5 pm Friday 8 am - 1:30 pm
Pay Grade: Unclassified
Hiring Range - Min.: $127,500.00
Hiring Range - Max.: $162,000.00

Job Responsibilities

The Associate Vice President of Student Services (AVPSS) serves as the College's Chief Student Services Officer (CSSO) and provides strategic leadership for the development, implementation, and continuous improvement of comprehensive, data-informed student services across the institution. The CSSO is responsible for advancing the College's metric-driven institutional plans by developing and monitoring performance indicators that measure progress toward enrollment, engagement, retention, and completion goals. As a member of the President's Cabinet, the CSSO spearheads efforts to recruit, enroll, retain, and support students throughout the full student lifecycle. This includes developing and implementing strategic initiatives through outreach and relationship-building efforts that strengthen awareness, access, and engagement. The CSSO uses research, analytics, and best practices to inform decision-making and to design innovative programs and services that maximize student success.

Student Services Leadership & Operations - Provides departmental oversight for key student service areas, including Admissions, Outreach, Registrar, Student Success, and Compliance. Manages daily operations of assigned areas, ensuring effective planning, implementation, coordination, and evaluation of recruitment, enrollment, and student support services. Collaborates with internal stakeholders to develop, implement, and assess annual recruitment, admissions, advising, and student services strategies, goals, and procedures. Ensures student-centered service delivery that supports access, persistence, and completion. Assists in establishing student services-related policies and procedures and ensures consistent implementation and compliance. Ensures adherence to applicable federal, state, and institutional regulations governing student services and enrollment activities.

Enrollment Management & Outreach - Leads the development and execution of comprehensive enrollment management strategies that support institutional growth, access, and student success. Leads outreach and communication strategies, ensuring alignment with recruitment, enrollment, and retention goals. Uses student data and analytics to identify target audiences and informative messaging, outreach methods, and service design. Ensures coordinated, consistent engagement with prospective and current students across all stages of the student lifecycle. Develops and implements tactical and strategic initiatives that promote student success, persistence, and completion. Provides leadership across all phases of the student lifecycle-from recruitment and admissions through enrollment, progression, and completion-in alignment with the College's strategic plan. Fosters cross-functional collaboration to address barriers to student success and improve outcomes for diverse student populations.

Data-Informed Planning & Institutional Effectiveness - Ensures data-informed direction, results-based planning, and continuous assessment of student services and enrollment initiatives. Analyzes trends, performance metrics, and analytics to evaluate effectiveness and guide strategic improvements. Researches and applies industry best practices to enhance operational effectiveness and student outcomes.

Leadership, Supervision & Talent Development - Provides leadership and supervision for assigned personnel, promoting a culture of accountability, collaboration, and continuous improvement. Supports professional development, training, performance management, and retention of high-performing staff. Ensures staffing structures and competencies align with institutional goals and student needs.

Executive Leadership & External Engagement - Serves as a key member of the President's Cabinet, contributing to college-wide strategic planning and decision-making. Acts as an ambassador for Spartanburg Community College in local and regional communities. Represents the College in public engagements and cultivates partnerships with business and industry, school districts, government agencies, and community organizations to advance recruitment, access, and student success initiatives.
Minimum and Additional Requirements

A master's degree plus six (6) years of progressively responsible related work experience.
Preferred Qualifications

Earned doctorate, along with 10 years of experience in a related field. Proven effectiveness and expertise in enrollment management in higher education: significant professional experience managing the complex interplay of recruiting strategies and enrollment goals; experience in developing partnerships to facilitate growth in resource needs and development.

Additional Comments

May need to occasionally attend meetings/conferences/workshops out of town. Evening and weekend hours to address special events will occasionally be required.

Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.