Compensation:

Salary Grade: CS124
Minimum Starting Salary $94,830.00
Final salary will be determined based on experience, qualifications, and other relevant factors.

CompensationType:

Salary

Employment Type:

Regular

FLSA:

Exempt

Scheduled Weekly Hours:

40

Position Summary

Instructions to Applicants: A complete application package must include the following required documents. Please upload documents to the Resume Drop Box section of your application. Incomplete application packages will not be reviewed.

- Resume/CV*
- Cover Letter
- Unofficial transcripts (official required upon hire)

* Your resume must fully document your experience. For each position include job title, description of duties and responsibilities, employment start and end dates (month and year), AND hours worked per week. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position. In describing your experience, please be clear and specific. We will not make assumptions regarding your qualifications or experience.

The Chief Operating Officer (COO) will serve as a key member of the leadership team, reporting directly to the Chief Executive Officer (CEO). The COO provides strategic, financial, and operational leadership, ensuring the effective and efficient management of internal operations. The COO will serve as a mission-aligned leader with experience in scaling operations, managing cross-functional teams, and driving impact in a nonprofit environment.

Duties & Responsibilities

• Collaborate with the CEO and leadership team to develop and implement strategic plans aligned with the organizations mission and goals; translate strategy into actionable objectives across departments and ensure alignment with organizational priorities.

• Serve as a strategic partner to the CEO on organizational growth, partnerships, and program expansion initiatives.

• Provides direct supervision to professional staff.

• Oversee day-to-day internal operations, including human resources, IT, facilities, budget administration, procurement, data collection and analysis, reporting, and regulatory compliance.

• Develop, implement, and continuously improve systems, policies, and processes to enhance efficiency, accountability, scalability, and organizational effectiveness.

• Ensure compliance with all applicable federal, state, and local laws and regulations, including protection of intellectual property and covered programs.

• In partnership with Finance, manage and oversee multimillion-dollar budgets, ensuring strong financial controls, long-term sustainability, and fiscal accountability.

• Lead annual departmental budgeting and forecasting processes in coordination with program and development leadership; monitor financial performance and recommend corrective actions as needed.

• Support program teams in evaluating and strengthening program delivery, outcomes, and overall impact through implementation of performance metrics and data-informed decision-making practices.

• Foster a culture of continuous improvement, accountability, and measurable impact across the organization.

• Partner with the Office of Human Resources in workforce planning, recruitment, onboarding, performance management, staff development, employee engagement, and retention.

• Cultivate a vibrant and mission-driven organizational culture that supports professional growth and high performance.

• Identify, assess, and mitigate organizational risks; ensure infrastructure, systems, policies, and technology effectively support current operations and future growth.

• Lead crisis response planning and business continuity efforts to safeguard organizational stability and resilience.

• Perform other duties as required.

Knowledge, Skills, and Abilities:

• Knowledge of nonprofit governance, funding models, and executive leadership principles.

• Knowledge of organizational design, change management, and risk management.

• Knowledge of data governance, internal controls, and performance measurement.

• Knowledge of financial management and budgeting.

• Skill in strategic analysis and translating complex information into executive insights.

• Skill in fostering cross-functional alignment among senior leaders.

• Skill in influencing and engaging diverse stakeholders.

• Skill in proactive problem-solving in fast-paced environments.

• Skill in communicating effectively with executive leadership, employees, community partners, funders, and other stakeholders through clear, concise, and professional oral and written communication.

• Ability to anticipate long-term organizational impact of decisions.

• Ability to align strategic vision with operational execution.

• Ability to promote ethical leadership and organizational accountability.

• Ability to work effectively with individuals from diverse backgrounds, experiences, and perspectives, fostering an inclusive, collaborative, and respectful work environment that supports the organization's mission and values.

Minimum Qualifications:

• Bachelors degree in Business, Public Administration, Non-Profit Management, or related field.

• Ten (10) Years progressively responsible leadership experience in organizational operations.

Salary Ranges:

Preferred Qualifications:

• Masters degree in Business, Public Administration, Non-Profit Management, or related field.

• Experience in senior operational roles in the non-profit or social impact sector.

Conditions of Employment

• Employment in this position is contingent upon an annual employment contract, in accordance with institutional requirements.

Physical Demands and Working Conditions:

• No or very limited physical effort required.

• No or very limited exposure to physical risk.

• Work is normally performed in a typical interior/office work environment.

Schedule Designation:

• Typically, 8:00 a.m. - 5:00 p.m., Monday through Friday. May be required to work after-hours and/or weekends.

• This role is located on campus in Santa Fe, New Mexico.

Best Consideration Date: 08/19/26