Job Overview

This position oversees the systems, policies and procedures that assure consistently high quality of care for all patients and the most cost-effective use of hospital resources in direct patient care. Supervises all physicians employed through MelroseWakefield Healthcare or any of its affiliates. Oversees the Medical Staff Office and Medical Staff credentialing process. Assures the adequacy of the Continuing Medical Education program offered by MelroseWakefield Healthcare. Participates as a member of Senior Management on strategic planning, budgeting, and management committees. Sponsors collaborative system multidisciplinary safe practice programs, such as infection control protocols, hand hygiene, medication administration practices.

Job Description

Minimum Qualifications:

1. Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO).

2. Successful completion of a Residency Program.

3. Successful completion of a Fellowship, if appropriate for medical specialty.

4. Licensure to practice medicine.

5. Board certification in relevant medical specialty.

6. Hospital approved credentials (medical license, clinical privileges).

7. Unrestricted DEA number.

8. Appropriate certificate necessary for area of practice (BLS, ACLS, ATLS, PALS, etc.)

9. Ten (10) years of experience including a minimum of five (5) years practicing medicine and five (5) years in key medical staff administrative roles.

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

1. Assures that appropriate systems, essential for the on-going review, analysis and evaluation of the quality of care, are in place.

2. Collaborates with clinical chairmen of Medical Staff Departments in developing, monitoring and revising quality improvement programs within their departments.

3. Collaborates with the CEO and the Director of Quality to assure that appropriate administrative procedures are in place to assure continuous quality improvement of patient care.

4. Serves, ex-officio (with vote), on all committees of the Medical Staff and all patient care committees.

5. Works with the Director of Quality and others, as appropriate, to follow up on all patient complaints regarding the quality of clinical services.

6. Works with the Director of Quality, the President of the Medical Staff, individual physicians and the Chiefs of relevant departments to evaluate any complaints or concerns related to the clinical capability of a specific member of Medical Staff. Reports finds to the President of Melrose-Wakefield Hospital; recommends actions as necessary.

7. Works with the Director of Quality to oversee the hospital's participation in collaborative quality improvement programs with other organizations and to assure full integration with Medical Staff activities.

8. Per direction of President, implements linkages or contractual arrangements with other hospitals or physicians to address specific clinical issues; e.g. full-time infectious disease coverage, Medical Director coverage, Psychiatric coverage, etc.

9. Works with the Director of Medical Staff Services to develop Medical Staff Planning and assists with physician recruitment.

10. Assures that hospital resources are used most cost-effectively in direct patient care.

11. Works with Chiefs of Departments to assure compliance with internal medical management guidelines; (e.g., pre-operative testing guidelines), as well as external guidelines imposed by third parties, the IPA or the PHO.

12. Serves as the physician liaison between the Resource Management Committees, the Chiefs of Departments, the Medical Executive Committees and the Quality Committees of MelroseWakefield Healthcare.

13. Works with the Resource Management department and managed care department to resolve utilization management issues related to specific physicians.

14. Assures that the Medical Staff Bylaws, Rules and Regulations are current and that all policies and procedures are in full compliance.

15. Assures compliance with all governmental rules and regulations as well as the achievement of all accreditation standards.

16. Serves as mediator for conflict resolutions among members of the medical staff and any of their issues with nursing, paramedical personnel and administrative staff.

17. Oversees formal continuing medical education programs. Assures that the hospital establishes and maintains accredited continuing medical education programs. Integrates educational activities with corporate goals for quality improvement and resource management.

18. Assures that educational programs reinforce any corporate tertiary affiliations by facilitating medical staff communications and coordination of services.

19. Participates as a member of Senior Management on planning, budgetary, or operation committees.

20. Contributes clinical perspective to strategic planning activities; identify important trends in clinical care that will affect future operations.

21. Works with the Chief Financial Officer to develop capital budgets related to medical services. Helps to assess specific physician requests, coordinates budgeting process with Chiefs of clinical departments.

22. Attends Senior Management meetings and participates in specific task forces as necessary to achieve the hospital's strategic goals.

23. In conjunction with CIO and the medical staff, advances MelroseWakefield Healthcare's use of medical informatics and leads the development and implementation of a strategic medical information plan.

24. Responsibilities include planning, organization, and coordinator of major functional segment(s) of hospital (or healthcare system) involving exercise of high degree of judgement, initiatives, and leadership, as well as the ability to anticipate and positively react to technical, organizational, and administrative problems in areas of responsibility.

Physical Requirements:

1. Frequent sitting, occasional standing & walking, and lifting of 5-10 lbs.

2. Requires manual dexterity using fine hand manipulation to operate computer keyboard.

3. Requires ability to see computer screen and reports.

Skills & Abilities:

1. Strong understanding of core processes, clinical standards, guidelines and practices for high performance medical practice.

2. Ability to work effectively within a team of clinical and non-clinical colleagues.

3. Self-motivated, goal-oriented and independent.

4. Creative thinking and problem-solving skills.

5. Knowledge of principles of high value health care including common quality and efficiency measures

6. Strong quality improvement skills.

7. Experience in data analysis, e.g. to assess quality and efficiency of care, return on investment for medical management programs, etc.

8. Superior leadership skills, especially relationship building and provider engagement skills, including the ability to influence without direct authority.

9. Superior written and verbal communication skills, including developing and giving clear and effective presentations, in both 1:1 and group settings.

10. Project and resource management skills

Job Profile Summary

This role focuses on performing health assessments, running diagnostic tests, prescribing medication and creating treatment plans as well as providing health and wellness education to patients. In addition, this role focuses on performing the following Physician Leadership duties: Controls, directs, and participates in the activities of the organization through a hierarchy of managers and supervisors. Responsibilities also include long-term strategic planning, determining the policies of the organization, and allocating its resources and making decisions regarding organization growth and diversification to accomplish entity's vision. An executive role that provides strategic vision and/or tactical/strategic direction across multiple teams with the majority of time spent on overseeing area of responsibility and directing the responsibilities of employees. Goal achievement is typically accomplished through performance of direct and/or indirect reports. An entity function head or enterprise sub-function head role accountable to establish and implement strategies that have short to mid-term (1-3 years) impact on business results in alignment with organization or function objectives. Leads multiple teams of lower-level executives, directors/senior managers and managers and develops short to mid-term (1-3 years) plans for optimizing the organization, function or sub-function and the talent required to execute strategies in job area.

The salary range for this position is $385,000 - $425,000 annually. Actual compensation will be determined during the selection process and is based on a variety of factors, including but not limited to relevant experience, education, and internal equity.

This leadership role also includes eligibility for our executive incentive plan, providing an additional performance-based compensation opportunity. Award opportunities are calculated as a percentage of your base salary and are paid out based on the achievement of approved goals and Tufts Medicine's overall performance.

Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it. At Tufts Medicine, we view this investment not merely as compensation, but as recognition of the significant impact you will have as a leader in shaping our future.