The next step in your career is here as the new Chief Engineer of the Hampton Inn & Suites Nashville Downtown! The ultimate mission of the Chief Engineer is to lead the Engineering team to drive out guests' satisfaction by exceeding their expectations. The position is responsible for maintaining the building, grounds and mechanical equipment with attention towards safety, security and asset protection.
As the Leader of the hotel's Engineering department, you have the overall responsibility for building and plant maintenance and protection, grounds landscaping and maintenance, guest and associate satisfaction. The position ensures engineering operations meets the brand's standards, targets customer needs, ensures associate satisfaction and maximizes the financial performance of the department.
Essential Job Functions:
- Supervises maintenance persons: active in hiring, firing, scheduling, performance evaluations, training and development.
- Establishes and maintains cost control systems for staffing, maintenance supplies, and maintenance equipment.
- Enforce policies and procedures.
- Ensures that the proper key controls are in effect.
- Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced.
- Schedules staff according to labor standards and forecasted occupancy.
- Covers shift when direct reports calls out.
- Maintains room quality based on hotel objectives.
- Monitors and maintains level of operating efficiency of all mechanical systems. Outlines and implements a routine preventative maintenance program..
- Manages hotel preparedness for emergencies.
- Enforces standard procedures for the key control.
- Maintains productivity and labor cost goals.
- Conducts inventories of tools & equipment.
- Orders and receives supplies to maintain adequate inventory levels.
- Ensures staff interacts with guests in a warm and friendly manner.
- Knows and complies with all company policies and procedures pertaining to this position and its duties.
- Rewards employees who use their empowerment to meet or exceed guest expectations.
- Responds to guest's maintenance requests and questions and resolves their need quickly and efficiently.
- Responsible for training, motivating and supporting subordinate staff to insure quality service.
- Counsels, coaches, disciplines and documents performance of staff.
- Organizes and participates in meetings and maintains records and data pertaining to Property.
- Coordinates with outside contractors.
- Maintains quality of appearance of interior and exterior of hotel.
- Is responsible for safe operation of all equipment, chemicals, and lockout procedures.
- Maintain high standards of personal appearance and grooming, which will include wearing proper uniform and nametag.
- Perform any other duties assigned by management.
