Airbus

Chargé de comptes, Ingénierie clients / Customer Engineering Account Manager

Airbus$90K — $120K *
Aerospace & Defense
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering or equivalent
  • Minimum of 8 years of aerospace experience
  • Strong technical knowledge of aircraft interiors
  • Familiarity with design, integration, and certification of aircraft systems
  • Experience in customer-facing roles and project management
  • Strong analytical and problem-solving skills
  • Well-organized, autonomous, and a team player

Responsibilities

  • Support development of proposals for potential airline/lessor customers
  • Lead the cabin customization process post-Purchase Agreement
  • Establish governance with customers to meet customization milestones
  • Support post-CDF activities including Engineering Specifications release
  • Capture specific customer requests and create complete Statements of Work

Benefits

  • Opportunity for personal growth through customized development solutions
  • Involvement in global travel for business
  • Work within a reputable and sustainable company
  • Join a dynamic team in a leading aerospace environment
Full Job Description
Description de l'emploi :

Le programme d'avions commerciaux A220 recherche un(e) Chargé(e) de comptes, Ingénierie clients pour joindre l'équipe de Programme et de l'Offre client du A220, basée à Mirabel (Québec, Canada). Vous serez en charge de la définition de la customisation de la cabine, de l'intégration et du support pour toutes les activités stratégiques.

Vos défis :
  • Fournir un soutien au développement de propositions pour des clients potentiels de compagnies aériennes ou de loueurs d'avions lors des campagnes de ventes, en mettant l'accent sur les exigences de la cabine et des systèmes de la cabine (i.e., demandes spéciales de LOPA, options certifiées), ainsi que sur la définition et l'exécution des jalons de configuration des avions;
  • En tant que principal intervenant dans le processus FCO, le candidat dirigera le processus de personnalisation de la cabine et des systèmes de la cabine d'avions après l'Accord d'achat, et orientera le client vers le Gel de la Définition Contractuelle (CDF), en mettant l'emphase sur les éléments de la cabine et de systèmes de la cabine;
  • Mettre en place une gouvernance détaillée avec les clients, afin d'assurer que tous les jalons de personnalisation soient atteints en temps et en qualité requise;
  • Assurer le support des activités post-CDF telles que: i) la publication des spécifications d'ingénierie afin de lancer la production des avions et ii) le support aux activités PDR/CDR/FAI de la cabine, ainsi que la livraison d'avions;
  • Pendant le processus de personnalisation de la cabine et des systèmes de la cabine, capturer les demandes spécifiques hors-catalogue et produire une Portée de travail complète pour chaque demande.


Votre profil :
  • Vous détenez un baccalauréat en Ingénierie ou l'équivalent;
  • Vous avez un minimum de huit (8) années d'expérience dans l'aéronautique;
  • Vous avez des connaissances techniques en aéronautique et comprenez bien les intérieurs d'avions.
  • Vous êtes familier avec la conception, l'intégration et la certification des systèmes ou composants d'avions;
  • Vous avez de l'expérience en gestion de projet et d'excellentes compétences en communication et en relation avec les clients;
  • Vous êtes autonome et bien organisé(e);
  • Vous possédez de fortes compétences analytiques, en planification, en résolution de problèmes, ainsi que de bonnes aptitudes interpersonnelles;
  • Vous avez l'esprit ouvert et une grande capacité à travailler en équipe.


Ce poste peut impliquer des déplacements professionnels (dans le monde entier).

Ce travail nécessite une prise de conscience liée à tous les risques potentiels de conformité et à un engagement à agir avec intégrité, ces valeurs sont le fondement du succès, de la réputation et de la croissance durable de l'entreprise.

Job description:

The A220 commercial aircraft Programme is looking for a Customer Engineering Account Manager to join our A220 Offer and Customer Program team based in Mirabel (Québec, Canada), where you will be in charge of the cabin customization definition, integration and support to all strategic activities.

Your challenges:
  • Provide support to the development of proposals to potential airline/lessor customers during sales campaigns focusing on Cabin and Cabin Systems requirements (i.e., special LOPA requests, certified options), and the subsequent definition and execution of aircraft configuration milestones;
  • As a key stakeholder of the Fulfill Customer Order (FCO) process, the candidate will lead the cabin and cabin system customization process of the aircraft after Purchase Agreement, and will guide the Customer towards the Contractual Definition Freeze (CDF) focusing on Cabin and Cabin Systems items;
  • Put in place detailed governance with Customers ensuring that all customization milestones are completed on time and on-quality;
  • Support post-CDF activities such as: i) releasing Engineering Specifications to launch aircraft into production, and ii) supporting Cabin PDR/CDR/FAI activities as well as aircraft deliveries;
  • During the cabin and cabin system customization process, capture out of catalog specific requests and produce a complete Statement-of-Work definition for every request.


Your boarding pass:
  • You hold a bachelor degree in Engineering or the equivalent;
  • You have a minimum of eight (8) years' experience in aerospace;
  • You have aircraft technical knowledge and understanding of aircraft interiors;
  • You are familiar with design, integration and certification of aircraft systems or components;
  • You have customer facing and strong project management experience with excellent communication skills;
  • You are autonomous and well organized;
  • You have strong analytical skills, planning, problem solving, and good interpersonal skills;
  • You show an open mind and a great ability to work as a team player.


This role may involve some travels for business (worldwide).

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions.

Take your career to a new level and apply online now!

Company:

Airbus Canada Limited Partnership

Contract Type:

Permanent

Experience Level:

Professional

Job Family:

Programme & Project Management

About Airbus

Airbus SE is a European multinational aerospace corporation that designs, manufactures, and sells civil and military aeronautical products worldwide. The company operates in three segments: Airbus, Airbus Helicopters, and Airbus Defence and Space. The Airbus segment develops, manufactures, markets, and sells commercial jet aircraft of approximately 100 seats; and regional turboprop aircraft and aircraft components, as well as provides aircraft conversion and related services. The Airbus Helicopters segment develops, manufactures, markets, and sells civil and military helicopters; and offers helicopter related services. The Airbus Defence and Space segment develops, manufactures, markets, and sells military aircraft, such as combat, mission, transport, and tanker aircraft; and missile systems, military satellites, and defence electronics, as well as provides defence related services. The company was formerly known as Airbus Group SE and changed its name to Airbus SE in April 2017. Airbus SE was founded in 2000 and is headquartered in Blagnac, France.
Learn more about Airbus
Size
135,000 employees
Industry
Founded
2000

Similar Jobs

More Jobs at Airbus

More Aerospace & Defense Jobs

Find similar Chargé de comptes, Ingénierie clients / Customer Engineering Account Manager jobs: