PPL Corporation

Change Manager - Field & Grid

PPL Corporation • $100K — $120K *
Providence, RI 02902In-Person
Energy & Utilities
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Communications, Organizational Development, IT, Engineering, or related field.
  • 5+ years in organizational change management, communications, training, or technology transformation.
  • 3+ years of experience designing and implementing change management for large transformations.
  • Proficient in MS-Excel, Word, and PowerPoint.
  • Exceptional written and verbal communication skills, including strong active listening.

Responsibilities

  • Develop and execute change management strategies for various operational initiatives.
  • Drive adoption of digital workforce tools and management solutions.
  • Lead change management activities across the transformation lifecycle.
  • Conduct assessments to evaluate impacts on field processes and job roles.
  • Develop change plans and success metrics aligned to operational objectives.

Benefits

  • Hybrid work model with 3 days on-site at specified locations.
  • Collaborative work environment with cross-functional teams.
  • Opportunities for professional growth and development in change management.
  • Engagement with high-impact projects in the utility sector.
Full Job Description
Overview

NOTE: This is a hybrid role requiring 3 days a week on-site at one of our office locations in: Allentown, PA; Louisville, KY or Providence, RI. #INDPPL #LI-Hy

The Manager Field & Grid Change Management is responsible for driving the people side of change across enterprise Field Operations, Grid Modernization, Asset Management, and Operational Technology initiatives. This role partners closely with business and technology leaders to accelerate adoption, increase utilization, and maximize value realization from investments that transform how work is planned, executed, monitored, and maintained across the utility value chain.

Reporting through the Change Center of Excellence (CCoE), this role leads organizational change management efforts for field and grid transformation initiatives, including Enterprise Asset Management (EAM), mobile workforce technologies, grid operations platforms, work management systems, and digital field enablement solutions. The role focuses on ensuring front-line employees, operations leaders, and support teams successfully adopt new technologies, processes, and ways of working that improve safety, reliability, efficiency, and customer outcomes.

A key responsibility is translating complex operational and technology changes into meaningful business and workforce impacts, helping employees understand not only what is changing, but why it matters. This role works within a SAFe Agile environment, embedding change management activities into delivery cadences to ensure readiness, adoption, and sustainable business outcomes.

Responsibilities

Essential Functions:

Change Strategy & Adoption
  • Develop and execute change management strategies for Field Operations, Grid Modernization, Asset Management, and Operational Technology initiatives.
  • Drive adoption of enterprise field and grid platforms, digital workforce tools, work management solutions, and asset management capabilities.
  • Lead change management activities across the full transformation lifecycle, including stakeholder engagement, communications, training, readiness, deployment, and sustainment.
  • Conduct change impact assessments to evaluate impacts on field processes, job roles, operating procedures, workforce behaviors, and ways of working.
  • Develop and maintain change plans, adoption strategies, and success metrics aligned to operational and business objectives.
  • Leverage CCoE methodologies, tools, and governance standards to ensure consistent delivery across initiatives.


Stakeholder Engagement & Communications
  • Partner with operations, field, engineering, and technology leaders to align change strategies with business priorities and operational goals.
  • Build and maintain strong relationships with executive sponsors, operations leadership, field supervisors, labor relations, and front-line employees.
  • Lead stakeholder engagement activities, workshops, listening sessions, and feedback forums to drive alignment and address concerns.
  • Develop communications that translate complex system and process changes into clear, practical, and role-relevant messaging.
  • Partner with Communications teams to deliver targeted awareness, engagement, and adoption campaigns across field and operations organizations.


Training, Readiness & Enablement
  • Collaborate with training and enablement teams to define requirements and support development of role-based learning programs.
  • Assess organizational readiness and implement interventions to address adoption barriers and workforce concerns.
  • Support change champion networks and peer-to-peer adoption programs across operational organizations.
  • Ensure field personnel, supervisors, and operations leaders are prepared to successfully adopt new technologies and processes.
  • Drive sustainable adoption through reinforcement strategies, performance support tools, and ongoing engagement.


Agile Delivery & Continuous Improvement
  • Embed change management activities into SAFe Agile delivery processes, including PI Planning, release planning, and program execution.
  • Collaborate with cross-functional teams to ensure change activities are integrated into project and implementation plans.
  • Monitor adoption, utilization, and proficiency metrics to measure change effectiveness and operational impact.
  • Establish and track KPIs and OKRs related to adoption, readiness, engagement, training effectiveness, and value realization.
  • Conduct post-implementation reviews and apply lessons learned to continuously improve change management practices.


Leadership & Governance
  • Provide leadership and direction to internal and external change management resources supporting Field & Grid initiatives.
  • Manage change integration across interconnected transformation programs, including dependencies with enterprise platforms and operational systems.
  • Identify and mitigate organizational risks related to workforce adoption, operational readiness, labor impacts, and business continuity.
  • Serve as the enterprise lead for cross-functional change champion engagement, enabling consistent change adoption across multiple initiatives.
  • Partner across business, IT, vendor, consulting, and operational teams to successfully deliver enterprise transformation initiatives.

Qualifications

Required Education:
  • Bachelor's degree in Business, Communications, Organizational Development, Information Technology, Engineering, or a related field, or equivalent experience.

Required Experience:
  • 5+ years of experience in organizational change management, communications, training, organizational development, or technology transformation.
  • 3+ years of experience in organizational change management program design and implementation for large, complex enterprise wide transformations.
  • MS-Excel, Word and PowerPoint
  • Experience and knowledge of change management principles, methodologies, and tools.
  • Exceptional communication skills, both written and verbal
  • Excellent active listening skills
  • Ability to clearly articulate messages to a variety of audiences
  • Ability to establish and maintain strong relationships
  • Ability to influence others and move toward a common vision or goal
  • Flexible and adaptable; able to work in ambiguous situations
  • Organized with a natural inclination for planning strategy and tactics
  • Problem solving and root cause identification skills
  • Ability to work effectively at all levels in an organization
  • Acute business acumen and understanding of organizational issues and challenges
  • Familiarity with project management approaches, tools, and phases of the project lifecycle


Preferred Qualifications:
  • Advanced degree in Business, Leadership, Communications, Organizational Development, Engineering, or a related field.
  • Prosci, CCMP, or equivalent change management certification.
  • Experience in utility, energy, infrastructure, or other operationally intensive industries.
  • Experience supporting Enterprise Asset Management (EAM), GIS, OMS, ADMS, field mobility, work management, or operational technology programs.
  • Experience managing change across union and non-union workforce populations.
  • Familiarity with Change Center of Excellence (CCoE) operating models and governance frameworks.
  • SAFe certification is a plus.

About PPL Corporation

As one of the largest investor-owned companies in the U.S. utility sector, PPL Corporation delivers on its promises to customers, investors, employees and the communities they serve. Their utilities – Western Power Distribution, Louisville Gas and Electric and Kentucky Utilities, and PPL Electric Utilities – provide an outstanding service experience for their customers, consistently ranking among the best in the U.S. and the U.K. Their stable earnings, secure dividend, solid management and high-quality assets represent an excellent low-risk opportunity for those looking to invest in the utility sector. For employees, the PPL family of companies offers the potential to grow in a wide range of exciting career opportunities. They are committed to providing essential energy services in extraordinary ways and they deliver. And they are a positive force in the cities and towns where they do business, providing support for programs that create jobs, donating millions to charitable organizations that improve the quality of life, and encouraging the generosity of employees who volunteer freely to help others.

PPL Corporation Careers

Join the dynamic team at PPL Corporation, a leader in the energy sector, where innovation, leadership, and professional growth are at the forefront of our operations. As one of the most respected companies in the industry, PPL Corporation offers a range of job opportunities designed to empower your career journey and foster a culture of excellence and diversity.

Work You’ll Do

At PPL Corporation, you’ll engage in meaningful work that directly impacts our customers and communities. Our team is committed to sustainable energy solutions and operational excellence, providing a platform for professionals to lead and innovate within the energy sector. Whether you’re interested in engineering, customer service, or corporate roles, PPL Corporation provides a landscape for professional and personal growth.

Explore Career Paths

We offer a variety of career paths, including full-time positions and internships for emerging talent. Our internship programs are a great way to gain hands-on experience and develop essential skills in a supportive environment. Interns at PPL Corporation work on real projects, receive mentorship from experienced leaders, and learn about the energy industry from the inside out.

Professional Development

PPL Corporation is dedicated to the continuous professional development of our team. With access to comprehensive training programs and leadership workshops, employees can expand their skills, engage in diversity training, and advance their careers. Our leadership is committed to nurturing high-potential professionals to innovate and lead in their respective fields.

Benefits and Culture

Choosing a career at PPL Corporation means more than just a job. Our employees enjoy competitive benefits, including health, retirement plans, and flexible working conditions, designed to support a healthy work-life balance. The culture at PPL Corporation is built on collaboration, respect, and inclusivity, ensuring a welcoming environment for all employees.

Join Our Team

If you’re looking to make a difference with your career, consider joining PPL Corporation. Explore our job opportunities and find a position that matches your skills and ambitions. We are continuously hiring talented individuals who are passionate about making an impact and ready to contribute to our success.

Stay Connected

Stay ahead in your career by leveraging our networking opportunities and staying connected with the latest company news. PPL Corporation values continuous learning and offers various resources to keep you informed and engaged in your professional development.

Apply Now

Ready to advance your career at PPL Corporation? Check out our current job openings, prepare your resume, and apply through our careers portal. We look forward to reviewing your application and possibly welcoming you to our team where your career growth can flourish.

PPL Corporation – Powering Your Future with Opportunities for Growth and Innovation.

Join us and be part of a team that values leadership, diversity, and professional excellence.
Learn more about PPL Corporation
Size
5,607 employees
Market Cap
$21.5 billion
Industry
Energy & Utilities
Net Income
$1.4 billion
Founded
1920
5 Year Trend
-5.1%
Revenue
$7.6 billion
NASDAQ
PPL
* Ladders Estimates

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