Responsibilities:

Change Strategy & Planning:

• Develop and execute change management strategies aligned to program objectives and enterprise priorities.
• Assess impacts across people, process, technology, and ways of working; identify risks and mitigation strategies.
• Create and execute end-to-end change management plans that improve readiness, adoption, and business outcomes.

Stakeholder Engagement & Advisory:

• Partner with HR leaders, program sponsors, and business/divisional leaders to align on change approach, priorities, and execution.
• Serve as a trusted advisor by providing change management expertise, facilitating alignment, navigating competing priorities, and proactively identifying and escalating risks that could impact adoption, readiness, or business outcomes.
• Provide advisory support in situations where the team is not directly managing the change, helping leaders pressure-test approach, clarify ownership, identify adoption risks, and determine the right level of change support.

Readiness, Communications & Adoption:

• Assess readiness and design targeted interventions to prepare leaders and crew for change.
• Develop clear, audience-specific change communications and messaging in partnership with HR Communications.
• Monitor adoption indicators, gather feedback, and adjust strategies to improve effectiveness.

Execution & Delivery:

• Lead day-to-day change management activities across multiple initiatives of varying size and complexity.
• Produce key deliverables, including impact assessments, stakeholder plans, readiness approaches, communications, and adoption activities.
• Balance strategic thinking with hands-on execution by building and delivering work products directly.

Program Integration & Continuous Improvement:

• Partner with program managers and workstream leads to integrate change activities into overall plans and timelines.
• Apply foundational project management concepts, manage competing priorities, and support delivery across concurrent initiatives.
• Use data, feedback, and lessons learned to improve outcomes and contribute to the team's tools, templates, and best practices.

Experience:

• Minimum of five years related work experience, including at least 3 years practicing change management
• Experience leading change across complex initiatives involving people, process, and technology.
• Proven ability to influence stakeholders and leaders at all levels of the organization and drive outcomes in dynamic, matrixed environments without direct authority.
• Undergraduate degree or equivalent combination of training and experience required.

Skills:

• Strong stakeholder management, influence, and consulting skills.
• Ability to translate strategy into actionable plans and navigate ambiguity.
• Experience developing and executing change management deliverables from strategy through implementation.
• Working knowledge of project or program management fundamentals.
• Strong communication, facilitation, and problem-solving skills.
• Ability to work effectively with stakeholders and leaders at all levels of the organization, adapting approach and communication style to influence alignment and drive outcomes.

Mindset:

• Hands-on, practical, and willing to roll up sleeves to deliver results directly.
• Curious, collaborative, and comfortable challenging assumptions and thinking constructively.
• Thrives in ambiguity, bringing clarity, alignment, and momentum to complex situations.
• Exercises sound judgment by proactively identifying risks, surfacing concerns, and providing candid recommendations.
• Adaptable, resilient, and outcome-focused, with a continuous improvement mindset.

Preferred:

• Experience leading or supporting HR, workforce, AI, technology, and/or business transformation initiatives.
• Experience leading or supporting organizational, cultural, or behavioral change efforts.
• Change management certification (e.g., Prosci).

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.