U.S. Bank

Change Management Coach

U.S. Bank$119K — $140K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent work experience
  • 10+ years of experience with IT project planning and control
  • Certification or training in change management (e.g., Prosci, CCMP)
  • Experience in business or enterprise transformation initiatives
  • Strong executive presence and presentation skills

Responsibilities

  • Coach leaders and teams to navigate change and improve adoption
  • Drive effective communication strategies for complex changes
  • Build alignment and trust with stakeholders across the organization
  • Assess readiness for change and implement mitigation plans
  • Facilitate engagement and collaboration workshops
  • Promote continuous improvement and sustainable working practices
  • Support enterprise transformation in collaboration with Agile coaches and product teams

Benefits

  • Comprehensive healthcare coverage (medical, dental, vision)
  • Life insurance options
  • Short-term and long-term disability benefits
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (up to five weeks based on grade and tenure)
  • Up to 11 paid holidays per year
  • Adoption assistance
  • Sick and Safe Leave accruals up to 80 hours per year
Full Job Description
Job Description

We are looking for a dynamic, collaborative personality that can champion how change is understood, communicated, and adopted across the organization. You are passionate about leading change, helping shift mindsets and influencing culture to support new ways of working. You bring the ability to translate complex transformation efforts into clear, meaningful actions-helping teams and leaders embrace change in a way that is practical and sustainable. You combine strategic vision with hands-on coaching and an entrepreneurial mindset to drive real impact.

The Change Manager Coach role is focused on coaching and empowering leaders, teams, and stakeholders to successfully adopt and sustain organizational change. As a Change Manager Coach, you are passionate about helping leaders communicate effectively, build alignment, and create environments where teams can thrive during change. This individual brings strong experience in coaching, facilitation, stakeholder engagement, and influencing at all levels of the organization.

A candidate for this role is responsible for partnering with leaders and teams to drive clarity, alignment, and adoption of change initiatives. They coach leaders on communication, support teams in navigating uncertainty, and help identify and remove barriers to adoption. This role also focuses on building long-term change capability within the organization by reinforcing continuous improvement, feedback, and sustainable ways of working. Experience with Agile principles and product organizations is beneficial, helping connect change efforts to iterative delivery, team effectiveness, and business outcomes.

Primary Responsibilities and Role Overview:

  • Coach leaders and teams through change, helping them navigate uncertainty and improve adoption
  • Drive clear, effective communication strategies that translate complex change into meaningful, audience-centered messaging
  • Partner with stakeholders across the organization to build alignment, trust, and shared understanding
  • Assess readiness and manage adoption, identifying risks and implementing practical mitigation and reinforcement plans
  • Facilitate engagement and collaboration through workshops, retrospectives, and feedback loops
  • Strengthen change capability and continuous improvement, promoting transparency, learning, and sustainable ways of working
  • Support enterprise transformation efforts by partnering with Agile coaches, product teams, and business leaders


Basic Qualifications:
  • Bachelor's degree or equivalent work experience.
  • At least 10 years experience with tools and techniques for planning, organizing, monitoring and controlling IT projects.


Preferred Skills:
  • Certification or training in change management methodologies such as Prosci, CCMP, or similar frameworks.
  • Experience supporting business, technology, or enterprise transformation initiatives.
  • Experience developing executive communications, stakeholder engagement strategies, and communication campaigns.
  • Experience coaching leaders and teams through organizational change.
  • Familiarity with Agile principles and practices, including Scrum, Kanban, Lean, or product operating models.
  • Experience working within Agile or hybrid delivery environments.
  • Strong executive presence and presentation skills.
  • Five or more years of experience in organizational change management, transformation, communications, leadership coaching, consulting, or a related field.
  • Experience leading or supporting complex organizational changes involving multiple stakeholders.
  • Strong written, verbal, and facilitation skills.
  • Demonstrated ability to influence leaders and stakeholders without formal authority.
  • Ability to simplify complex ideas and create clarity during times of ambiguity.


This position is not eligible for visa sponsorship.

Location expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law


Review our full benefits available by employment status here.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00

Posting may be closed earlier due to high volume of applicants.

About U.S. Bank

U.S. Department of the Treasury is a government agency responsible for promoting economic prosperity and ensuring financial security. The department is responsible for a wide range of activities such as advising on economic and financial issues, encouraging sustainable economic growth, and fostering improved governance in financial institutions.

U.S. Bank Careers

Join the dynamic team at U.S. Bank, one of the nation's top banking institutions, where your career journey is as promising as the services we provide to our customers. At U.S. Bank, we are committed to fostering a culture of innovation, leadership, and diversity that is unmatched in the industry.

Explore Job Opportunities and Growth

At U.S. Bank, we offer a variety of job opportunities that cater to a range of skills and professional interests. Whether you are looking for a position in finance, technology, customer service, or management, U.S. Bank is hiring talented individuals who are eager to contribute to our mission and grow with us.

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Choosing a career at U.S. Bank means more than just employment. We offer comprehensive benefits designed to enhance your life and well-being. From health and wellness programs to retirement plans, we ensure our team members are supported both personally and professionally.

Our Commitment to Diversity and Inclusion

Diversity and inclusion are at the core of our values at U.S. Bank. We are dedicated to creating an environment where all employees feel valued and included. Our diversity training programs are part of our commitment to an inclusive workplace, where everyone can thrive.

Leadership and Professional Development

Leadership at U.S. Bank is about more than guiding teams – it's about inspiring them. We invest in leadership training and professional development programs that help our employees become the best in their fields. By fostering a culture of learning and growth, we prepare our team members to take on new challenges and leadership roles.

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Networking at U.S. Bank goes hand in hand with innovation. Our employees are encouraged to connect with colleagues and industry leaders through various networking events and professional groups. This collaborative environment fuels innovation and allows us to stay ahead in a competitive industry.

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Learn more about U.S. Bank
Size
68,796 employees
Market Cap
$66.2 billion
Industry
Net Income
$4.9 billion
5 Year Trend
+0.5%
NASDAQ

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