Axis Communications

Certification Manager, Educational Services

Axis Communications • $110K — $120K *
Chelmsford, MA 01824In-Person
Education, Government & Non-Profit
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor’s degree in business, technology, learning and development, or related field
  • 3+ years of experience managing certification, training, or learning programs preferred
  • Experience analyzing certification metrics and reporting program outcomes
  • Experience with Learning Management Systems and certification platforms preferred
  • Strong analytical and critical thinking skills

Responsibilities

  • Manage the lifecycle of certification programs from concept through launch and retirement
  • Define standards, policies, governance, and operational procedures for certifications
  • Ensure certifications align with customer and organizational objectives
  • Oversee virtual and in-person certification testing operations
  • Collaborate with subject matter experts on exam question banks and assessments
  • Develop and manage certification pathways for non-course attendees
  • Establish certification KPIs and success metrics

Benefits

  • Collaborative team environment
  • Opportunities for professional development and continuing education
  • Participation in a leading-edge certification program
  • Flexible work environment with occasional on-site requirements
Full Job Description
Job Title
Certification Manager, Educational Services

Job Description
Summary
The Axis Communications Academy empowers physical security industry professionals to design, install, and configure industry-leading video surveillance solutions. Our educational services are comprised of classroom-based training and online modules, with more than 6,000 Axis partners and customers trained annually. The individual filling this role will be responsible for the strategy, governance, administration, and continuous improvement of the organization's professional certification program. This is an on-site position based in Chelmsford, MA.

What you’ll do here as Certification Manager, Educational Services?
  • Manage the lifecycle of certification programs from concept through launch, maintenance, and retirement
  • Define certification standards, policies, governance, and operational procedures
  • Ensure certifications align with channel, customer, and organizational objectives
  • Manage both virtual and in-person certification testing operations
  • Partner with subject matter experts to align exam question banks and local scenario-based assessments
  • Align certification standards with industry best practices and accreditation requirements where applicable
  • Manage certification workflows, enrolment rules, exam delivery, reporting, and learner records
  • Partner with IT and Academy stakeholders to support system enhancements
  • Support data governance and certification record management
  • Own digital badging operations through credentialing platforms
  • Develop and manage certification pathways for candidates seeking certification without course attendance
  • Define recertification requirements and renewal pathways
  • Develop continuing education frameworks that recognize instructor-led training, eLearning, workshops, and other approved initiatives
  • Provide regular certification program updates to Academy, sales, and executive stakeholders
  • Establish certification KPIs and success metrics
  • Forecast certification budgeting and vendor management

Who are we looking for/Who are you?
  • Project and program management
  • Strong in analytical and critical thinking
  • High attention to detail, with ability to multi-task and prioritize workload
  • Excellent written and verbal communication, with ability to convey both details and big picture
  • Organized and excellent time management skills
  • Team-oriented, yet also a self-starter
  • Obtaining an Axis certification will be required post-hire
We'd love to hear that you have/are:
  • Bachelor’s degree in business, technology, learning and development, or related field
  • Experience analyzing certification metrics and reporting program outcomes
  • 3+ years of experience managing certification, training, or learning programs preferred
  • Experience with Learning Management Systems and certification platforms preferred

Physical demands
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Physical Demands:  Employee is occasionally required to lift 20-25 lbs.
  • Expected travel time for this position is 25%.

Target Salary:
The approximate pay range for this role is $110K-$120K. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the state.

Type of Employment
Permanent Employment

Posting End Date
2026-07-26

About Axis Communications

Axis Communications is a Swedish manufacturer of network cameras for the physical security and video surveillance industries. The company was founded in 1984 and is headquartered in Lund, Sweden. Axis Communications has offices in more than 50 countries and employs over 3,500 people worldwide. The company's products are used in a variety of applications, including retail, transportation, banking, and education. Axis Communications is a subsidiary of Canon Inc.
Learn more about Axis Communications
Size
3,568 employees
Industry
Telecommunications & Hardware
* Ladders Estimates

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