As a Center Administrator, you'll plan and direct the work of both clinical and administrative teams, shaping the day-to-day success of a multi-physician practice. You'll blend strong business acumen with genuine care for patients and staff, building a culture where your team thrives and patients feel it.
What You'll Do- You will lead and develop MA and Front Office staff, managing schedules, performance, and a positive team culture
- You will oversee daily center operations while ensuring compliance with state and federal healthcare regulations
- You will Manage P&L and financial performance, connecting strategy to results
- You will drive staffing, onboarding, and ongoing training for associates and providers
- You will partner with Regional AOD, AMDs, and clinical dyad leadership to align operational and clinical goals
- You will monitor and improve patient experience (NPS), leading service recovery and complain resolution
- You will conduct safety and compliance audits, including clinical logs, MSDS, and OSHA standards
- You will collaborate with providers and risk management on patient terminations
- You will communicate incentive plans and support provider engagement strategies to reduce turnover and burnout
What You Bring- Ability to work on-site at assigned Center(s)
- 3+ years of operational leadership experience within a multi-physician office or clinical group, spanning both front office and clinical operations, with proven experience leading, coaching, and mentoring teams
- Primary Care experience, full-risk VBC experience, understanding of state and federal healthcare regulations.
- Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems and general software proficiency
Nice to Have- Bachelor's degree, preferably in Business Administration, Healthcare Administration, or a related field; or, in lieu of a bachelor's degree, 5+ years of Healthcare Administration/Leadership experience
- Working knowledge of Population Health Strategy
- Familiarity with Medicare
- Experience managing a budget of $500,000+
Work Hours: Monday - Friday 8:00 to 5:00
Location: Onsite at CenterWell Senior Primary Care office.
3129 N Rainbow Blvd., Las Vegas, NV 89108
This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Interview Format - HireVueAs part of our hiring process for this opportunity, we will use interviewing technology called HireVue to enhance our hiring. HireVue allows us to quickly connect and gain valuable information from you about your relevant experience at a time that is best for your schedule.
#LI-JM3
Scheduled Weekly Hours40
Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$71,100 - $97,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
