Catering General Manager

Lessing's

$80K — $100K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of catering management experience in a high-volume environment
  • Strong leadership and supervisory skills
  • Excellent client relations and communication abilities
  • Proficient in budget administration and financial reporting
  • Detail-oriented with high service standards
  • Enthusiastic and results-driven mindset
  • Computer savvy with proficiency in Excel, Word, and event software

Responsibilities

  • Develop long-term and annual business plans for catering
  • Drive revenue through social events and wedding business
  • Exceed client expectations through exceptional service
  • Solicit and negotiate new and repeat catering business
  • Develop sales target lists and conduct site tours
  • Benchmark competition for best practices and pricing
  • Oversee hiring, training, and motivation of catering staff

Benefits

  • Salaried pay
  • Paid Time Off for full-time employees
  • 401K plan for full-time employees
  • Medical, dental, and vision benefits for full-time employees
Full Job Description
Description:
Come join us at one of our premier catering venues as a Catering General Manager!

Please use this link to complete an application on our Company Career Page: https://lessingsinc.peoplematter.jobs/

Position: Catering General Manager

Job Duties and Responsibilities:
-Develop long-range and annual Catering business plans
-Driving revenues in various segments with a heavy focus on social and wedding business.
-Exceeding customers' expectations with great knowledge, professionalism, and genuine service.

Qualifications:
-Minimum 5 years catering management experience in a high volume property
-Exemplary leadership and supervision skills
-Superior client relations skills
-Administrative abilities in budget administration
-Must have a keen eye for detail.
-Results oriented and enthusiastic.
-Must have extremely high standards in all areas and a passion for guest service.
-Computer and Internet competency including Excel, Word, and event software.
-Excellent oral and written communication skills.

Sales Responsibilities:
-Solicits, negotiates and books new and repeat business through sales efforts while maximizing catering and event sales to meet / exceed revenue goals.
-Develops target list for outbound sales efforts.
-Runs activity and financial reports and discusses results with management, by week, month and annually.
-Drives customer loyalty by delivering service excellence and ensuring all sales staff members execute a great customer experience.
-Conducts site tours; hosts awareness events as scheduled.
-Direct and coordinate sales managers and their sales.
-Support business strategies which are aligned with Lessing's vision and values
-Menu development & costing, and any marketing functions as they relate to the sales department.
-Follow up on all details of client events from planning to completion of the event.
-Benchmark competition for catering best practices and pricing.
-Involvement in community activities; network with local businesses.
-Establish budgets, control costs and find ways to increase Catering profits.
-Be proactive in maintaining or exceeding financial goals.
-Qualify internal leads and turn inquires into events/sales.
-Oversee the recruiting, hiring and training of personnel.
-Supervise and motivate supervisors and staff.
-Maintain the look and feel of the Catering buildings and grounds to exceptional levels.
-Build positive relationships with the clients, their guests, and potential clients to ensure customer satisfaction.
-Reports to Vice President of Catering Operations.

Pay & Perks:
-Salaried pay
-Paid Time Off for Full Time Employees
-401K for Full Time Employees
-Medical, Dental, Vision Benefits for Full-Time Employees

Salary Range (NY only): $80,000 - $100,000 per year

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