Salary: $79,476.00 - $87,432.00 Annually
Location : Denver, CO
Job Type: Full Time
Job Number: IIC 03725 08/12/2026
Department: Colorado Department of Human Services
Division: OBH (Office of Behavioral Health)
Opening Date: 08/20/2026
Closing Date: 9/3/2026 11:59 PM Mountain
FLSA: Determined by Position
Type of Announcement: This position is open only to Colorado state residents.
Primary Physical Work Address: 1575 Sherman Street, Denver, CO 80203
FLSA Status: Exempt; position is not eligible for overtime compensation.
Department Contact Information:
How To Apply: Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

Description of Job
This position is 100% remote.

Positions within the Care Navigation section may be required to travel throughout Colorado to meet the needs of the Department.

Please note: These working arrangements are subject to change.

What You'll Be Doing:

Program Implementation, Monitoring and Auditing
The Care Navigation Supervisor implements ongoing and routine auditing of each Care Navigator for the purposes of ensuring that division processes are consistently followed, confidentiality is maintained, necessary information is entered into the appropriate data systems in accordance with department policies and procedures as well as with the Health Insurance Portability and Accountability Act (HIPAA), placement recommendations meet the least-restrictive needs of the clients, required reporting to judicial stakeholders includes all the necessary information / documentation, and that all communications with the judicial system as well as internal and external stakeholders is professional, timely, and responsive. This position also confirms that each client ordered for an EPP or Civil Commitment is assigned to and monitored by a Care Navigator throughout the entire placement process and that appropriate information is provided for continuity of care. This position may attend in-person meetings with stakeholders (e.g., judges, treatment teams, placement care providers, etc.) as needed at the request of the division to ensure client care and may be responsible for case coverage. These duties may require travel throughout Colorado.

This Health Professional regularly identifies and reports process impediments to the Care Navigation Services Director, creates solutions to address such issues, audits results and outcome data, and responds to requests for information from the division director. This position reports problems with data management systems to the data management team for resolution. The Care Navigation Supervisor may be required to attend court proceedings and/or visit clients in custody or in placements in order to answer stakeholder questions about their care navigation. To ensure high quality and consistent practice implementation, monitoring, and auditing, this position also engages in site visits, stakeholder consultation, and feedback from the individuals court-ordered to placements.

Supervision, Training and Coverage:
The Care Navigation Supervisor is the direct supervisor for the four (4) full-time Care Navigators (HP-III) within the work unit. As such, this position provides oversight to their associated processes, documentation, and legal submissions in partnership with the director. Supervisory duties may also include individual supervision, group supervision, training, onboarding, professional development, staff scheduling, reviewing position descriptions, participation in the hiring process (e.g., recruitment, interviewing, evaluating fit, etc.), retention of current team members, facilitating a sufficient level of position-related competencies, performance reviews, performance plans, consultation, and guidance to ensure all supervisees are functioning within statute, policy, and procedure. This position may participate in various department trainings, contribute to such training, review statutes and offer suggestions.

As a supervisor, this position is obligated to attend in-person required meetings, trainings, and as directed by department leadership. The Care Navigation Supervisor is also responsible for determining and contributing to staff coverage. This team has obligations directly tied to statute, which includes strict timeframes. As such, this position may at times be required to provide coverage for cases and therefore would be responsible for maintaining all of the obligations that the Care Navigator position holds for that time frame. This position may be required to travel to county jails and placement sites to observe clients and report back to the director with limited notice depending on the severity of the client's situation. This may require significant travel within the state of Colorado.

Documentation:In accordance with legal obligations and internal policies and procedures, this position is required to consistently document client contacts, relevant collateral information, and case updates within the internal electronic health record system in a timely, thorough, professional, and accurate manner. Additionally, this position is responsible for legal documentation to be submitted to the courts which includes but is not limited to recommendations related to placements as well as treatment, opinions on the appropriateness of modifying court-required conditions, annual reports, termination reports, and other CNS -related court communications and/or reports. In completing such documentation, professional writing, attention to detail and relevant information, and an ability to accurately convey information is expected. In addition to authoring and submitting such documentation, the Care Navigation supervisor is responsible for the review / approval of various documents completed by those they supervise as a matter of quality assurance and in situations where submission of the material to leadership is required.

Legal and Court Involvement:The Care Navigation Supervisor serves as a primary point of contact for judges, attorneys, guardians, and others affiliated with the judicial system. This involves fielding questions and concerns via email, telephone, meetings, presentations, and training. This also includes testimony when so required on behalf of Care Navigation Services. There may also be times when this position is required to be in contact with law enforcement. When engaging in any such activities, this position is required to maintain professional boundaries, scope of practice associated with the position, and represent the department in a professional manner.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Experience Only:
Eight (8) years of experience in implementation and clinical oversight of behavioral healthcare programs in a supervisory role which includes areas of competency as identified below:

• Staff supervision
• Clinical supervision
• Clinical team leadership
• Behavioral health crisis management
• Policy and/or program implementation
• Collaboration with other teams and leadership
• Ensuring service quality and that the needs of the clients/patients, community, and referral sources met
• Providing training, onboarding, oversight, and review of employees
• Providing mental healthcare services to individuals within a variety of related environments (e.g., inpatient, residential, detention, and/or forensic facilities)
• Ensuring professional communication, documentation, and representation to both internal as well as external stakeholders within a variety of contexts including forensic as well as judicial

AND Special Qualification: Current and valid Colorado licensure as a LPC, LCSW, LMFT, LAC, or Licensed Psychologist
OR
Education and Experience:
A combination of education in psychology, social work, counseling, or other comparable mental health related field and/or experience in implementation and clinical oversight of behavioral healthcare programs in a supervisory role which includes areas of competency as identified below equal to eight (8) years.

• Staff supervision
• Clinical supervision
• Clinical team leadership
• Behavioral health crisis management
• Policy and/or program implementation
• Collaboration with other teams and leadership
• Ensuring service quality and that the needs of the clients/patients, community, and referral sources are met
• Providing training, onboarding, oversight, and review of employees
• Providing mental healthcare services to individuals within a variety of related environments (e.g., inpatient, residential, detention, and/or forensic facilities)
• Ensuring professional communication, documentation, and representation to both internal as well as external stakeholders within a variety of contexts including forensic as well as judicial

AND Special Qualification: Current and valid Colorado licensure as a LPC, LCSW, LMFT, LAC, or Licensed Psychologist

Preferred Qualifications:

• 3 years of experience in providing professional clinical supervision within a forensic context
• 3 years of experience in leadership of professional clinical teams
• Quality assurance and auditing experience of supervisees
• Data management, tracking, and reporting
• Policy implementation and review
• Inpatient / Outpatient behavioral health systems knowledge
• Experience developing risk management / mitigation plans
• Experience working in inpatient, locked, detention, and/or forensic clinical settings
• Experience working within and navigating systems where there is often an intersection of conflicting goals (e.g., judicial orders, policy requirements, healthcare provision, and patients' rights, etc.)
• Knowledge of Medicaid/Medicare benefits systems
• Knowledge of State benefits systems, especially related to individuals with ID/IDD, neurological, and neurocognitive