Job Summary:At PointClickCare, we're redefining how senior living providers deliver care, and we're looking for a Product Manager ready to lead that transformation. In this role, you'll own critical workflows-such as census data-that sit at the heart of the resident experience. Your focus will be on shaping how data flows, decisions are made, and care is delivered. You'll drive end-to-end product outcomes by partnering closely with engineering and cross-functional teams to bring high-impact solutions to life.
You're comfortable engaging directly with customers, collaborating across teams to solve meaningful problems, and bringing a natural curiosity and growth mindset to continuously improve outcomes and maximize value. This role is ideal for someone who thrives at the intersection of strategy and execution-someone who can translate complexity into clarity, turn insight into action, and consistently deliver meaningful value for customers.
Key Responsibilities:- Own product strategy, roadmap, and execution for your portion of the Senior Living products.
- Become the product expert for your areas of responsibility, including product functionality and how the product creates value for the customer and user.
- Serve as the voice of the customer to a scrum team inclusive of engineering and UX, partnering with engineering leads to manage ceremonies associated with product delivery.
- Maintain a prioritized backlog and write user stories, acceptance criteria, and other artifacts to support engineering teams in delivering on product priorities.
- Collaborate cross-functionally with design, engineering, customer success, and clinical stakeholders on how to improve.
- Identify, communicate, and bring the right people together to manage risks timely and effectively.
Manage products through the full development lifecycle, from discovery and strategy through delivery and iteration.
Your Key Strengths:- Bachelor's degree in business, computer science, or a healthcare-related field of study.
- 3+ years of experience in a Product management function
- Strong written and oral communication skills with internal and external stakeholders
- Excellent analytical and organizational skills and task management
- Demonstrated ability to manage products, innovation, and a general curiosity and drive for building great products.
Previous work Experience with Large Data foundations and Census work (Planning, collecting and processing population data, Address verification, preferred not required)
Nice to Haves:- Proven track record working with Technical Delivery and Engineering teams
- Strong understanding of Data foundation and regulatory functions that come from working with PHI
$110,000 - $120,000 a year
Canada: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $110,000 - $120,000 + 10% performance-based bonus and full-time benefits.
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Periodic travel to Mississauga and/or Salt Lake City for onboarding, team events, and company meetings. You'll also travel to customer sites as needed to lead discovery sessions, participate in feedback discussions, and deepen your understanding of how our products are used in practice.
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PointClickCare Benefits & Perks:Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition ... and more!
