Stripe

Campaign Operations Manager

Stripe • $120K — $150K *
US-Anywhere
+ 2 other locationsRemote
Enterprise Technology
8 - 10 years of experience
Reposted 1 month ago
Job Overview by Ladders

Qualifications

  • 10+ years of demand generation or campaign operations experience
  • Proven expertise in building scalable workflows with regional teams
  • Experience driving efficiency with AI or automation tools
  • Strong communication skills for diverse stakeholder engagement
  • Ability to orchestrate complex campaigns across various functions
  • Analytical mindset with a focus on metrics and reporting

Responsibilities

  • Collaborate with teams to create and implement campaign operating models
  • Monitor and analyze campaign production processes for efficiency
  • Lead development and rollout of optimized internal processes
  • Evaluate and implement tools to enhance operational efficiency
  • Track and report on key metrics regarding campaign performance

Benefits

  • Opportunity to impact global economic growth
  • Work in a dynamic, fast-paced environment
  • Collaborative culture with diverse teams
  • Access to cutting-edge technologies and tools
  • Chance to influence large scale marketing initiatives
Full Job Description
What you'll do
Responsibilities
  • Collaborate with global, regional, and channel teams to architect and implement scalable operating models to support the end-to-end campaign lifecycle, from initial strategy and planning through execution, measurement, and optimization, ensuring seamless integration across various functions and geographies.
  • Consistently monitor and analyze the campaign production "supply chain" including tracking all key stages, handoffs, and friction points to drive meaningful efficiency gains.
  • Build and maintain an AI automation roadmap for the campaigns function, identifying high-impact opportunities to replace manual processes with intelligent, scalable solutions.
  • Lead the development, documentation, communication, and rollout of new or optimized internal processes in partnership with cross-functional teams.
  • Evaluate and implement new tooling, technologies, and systems to enhance campaign operational efficiency including integration, and adoption of selected systems.
  • Track, analyze, and report out on key operational metrics and campaign performance, clearly communicating the health of the campaign supply chain, the impact of operational improvements, and the overall effectiveness of campaigns.
The ideal candidate
  • Deeply understands marketing, its varied disciplines, and how they all work together
  • Has hands-on experience deploying AI tools (e.g., LLMs, agentic workflows, AI-powered project management, intelligent automation platforms) to improve efficiency and streamline campaign production
  • Excels in leading and driving large, complex, global programs or initiatives
  • Has an expert-level grasp of change management, and can effortlessly communicate clearly with large cross-functional teams
  • Works with and influences diverse stakeholder groups across global, regional, and technical teams
  • Has a builder mindset, demonstrated by a proven track record of designing and implementing internal processes to achieve efficiency and scale
  • Has strong analytical skills, with the ability to analyze and communicate campaign performance
  • Has experience with tools like Asana, Monday.com, or Jira to manage complex, multi-phase rollouts
  • Is agile and comfortable with ambiguity and building in high growth environments
Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
  • 10+ years of demand generation, program management, or campaign operations experience
  • Proven expertise is partnering with regional teams and channel partners to build scalable, end-to-end workflows
  • Proven ability to deploy AI-powered solutions within campaigns or demand gen with specific, measurable outcomes
  • Working knowledge of current AI/ML landscape as it applies to campaign operations, including familiarity with LLMs, agentic frameworks, and intelligent automation platforms
  • Ability to build campaigns and programs from the ground, orchestrating many moving parts across disparate functions
  • Exceptional presentation, writing, and communication skills
  • Appetite and ability to work through ambiguity, evaluate and recommend solutions, and drive clarity across complex, global stakeholder groups
Preferred qualifications
  • Experience at a highly dynamic, fast-growing growth tech company
  • Experience in management consulting or program management roles

About Stripe

Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies—use our software to accept payments and manage their businesses online. Stripe helps new companies get started and grow their revenues, and established businesses accelerate into new markets and launch new business models. Stripe powers businesses all over the world, from the new startup that just launched yesterday to the Fortune 500 companies that we all know and love. Stripe is headquartered in San Francisco, with offices in Dublin, London, Paris, Singapore, Tokyo, and more.
Learn more about Stripe
Size
4,000 employees
Industry
Finance & Insurance
Founded
2010
* Ladders Estimates

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