1,000/week guaranteed - 1st Month Flexible Scheduling OptionsFantastic, fun, fast paced, diverse culture! Apply today!The Ed Napleton Automotive Group is looking for our next Call
Center Representative/Business Development Representative. This is an exciting opportunity in a growing, fast-paced industry. Located at
Napleton's new Call Center in Palm Beach Gardens, the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS,) to generate appointments for the dealership sales departments.
What We Offer:
- $1,000 per week minimum guaranteed in your first month
- Opportunity to earn $35,000-$70,000 per year- hourly pay + performance-based commissions.
- Hybrid schedules available for tenured employees
- Fun, fast-paced diverse environment
- Various shifts available with many flexible scheduling options
- Family Owned and Operated - 90+ years in business!
- Medical, Dental, and Vision Insurance
- 401K and additional benefits
- Paid Vacation and Sick Time
- Paid Training
- Discounts on products, services, and vehicles
- Growth Opportunities
Job Responsibilities:
- Handle incoming and outgoing phone calls and emails
- Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction
- Answer customer internet inquires by both email and phone
- Schedule sales appointments and reschedule no show customers
- Contact customers based on current marketing incentives
- Follow up with existing and potential customers to generate leads and close sales
- Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
- Follow up in a manner that results in the customer visiting the dealership
- Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
- Other duties as assigned by management
Job Requirements:
- Excellent computer skills required.
- Knowledgeable to call center environment- NO COLD CALLS!
- Automotive experience is helpful but not required.
- Able to communicate persuasively with customers to set appointments.
- Willingness to undergo a background check in accordance with local law/regulations
- Bilingual a plus
Napleton Automotive Group, Call Center Representative, Business Development Representative, BDC, Call Center, Call Center Rep, West Palm Beach, WPB
