Advocate Health Care

Call Center Registered Nurse (RN) - Atrium Health Mint Hill Pediatric Extended Care Evenings FT

Advocate Health Care$73K — $110K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Graduate from an accredited School of Nursing required
  • Current RN license in applicable state required
  • Experience in telephone triage, pediatrics, and ED triage preferred
  • BSN preferred
  • BLS certification required by policy guidelines

Responsibilities

  • Perform telephone triage with diverse patient population
  • Assess necessary care and collaborate with patients to provide clinical solutions
  • Conduct comprehensive nursing assessments in a non-traditional environment
  • Participate in team conferences and assess patient education needs
  • Notify practices and managed care clients of all patient encounters before office opening
  • Report operational concerns to designated leadership

Benefits

  • Paid Time Off programs
  • Health and welfare benefits including medical, dental, vision, life, and disability
  • Flexible Spending Accounts for eligible expenses
  • Family benefits like adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match
  • Educational Assistance Program
Full Job Description

Department:

01450 GCMG Pediatric Extended Care: Concord - Pediatrics: General

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Evenings and EOW

Pay Range:

$35.50 - $53.25

Essential Functions

  • Performs telephone triage with diverse patient population.
  • Assesses needed care and collaborates with patients, and others, to provide clinical solutions.
  • Provides comprehensive nursing assessment in an untraditional nursing environment.
  • Actively participates in team conferences and helps assess patient education needs.
  • Notifies each practice, physician, and/or managed care client of all encounters with patients, parents or managed care clients regardless of follow-up needs before office opening.
  • Notifies designated leadership of operational concerns.

Physical Requirements
Work requires long periods of sitting and utilizing a telephone headset. Work requires walking, standing, lifting, reaching, stooping, bending, pushing and pulling. Must be able to lift 25 pounds. Must speak English and adapt to fit the patient audience while conveying information. Intact sense of sight, hearing, smell, and touch. Good finger dexterity. Critical thinking skills and ability to concentrate in a fast-paced environment with numerous interruptions. Must be able to respond quickly to changes in patient or call center conditions.



Education, Experience and Certifications

Graduate from an accredited School of Nursing required. BSN preferred. Current license to practice as a Registered Nurse in the state of applicable state required. Must apply for and maintain a South Carolina Registered Nurse license and any other Registered Nurse licenses from states that new clients may reside in. Experience in telephone triage, pediatrics and ED triage is desired.BLS required per policy guidelines.

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more 6 so you can live fully at and away from work, including:

Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

  • Premium pay such as shift, on call, and more based on a teammate's job

  • Incentive pay for select positions

  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs

  • Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability

  • Flexible Spending Accounts for eligible health care and dependent care expenses

  • Family benefits such as adoption assistance and paid parental leave

  • Defined contribution retirement plans with employer match and other financial wellness programs

  • Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.


About Advocate Health Care

Advocate Health Care is a not-for-profit, faith-based health system providing comprehensive health care services to the people of Illinois. The organization is the largest fully integrated health care delivery system in Illinois, with more than 500 sites of care and 12 hospitals, including two of the nation’s 100 Top Hospitals, the state’s largest integrated children’s network, five Level I trauma centers (the state’s highest designation in trauma care), three Level II trauma centers, one of the area’s largest home health and hospice companies and one of the region’s largest medical groups. Advocate Health Care trains more primary care physicians and residents at its four teaching hospitals than any other health system in the state. As a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ, Advocate contributed $1.6 billion in charitable care and services to communities across Chicagoland and Central Illinois in 2019.
Learn more about Advocate Health Care
Size
75,000 employees
Industry
Founded
1976

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