Call Center BDC Representive

Maplecrest Ford Lincoln

$80K — $100K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong communication and phone skills
  • Positive attitude with a money-motivated mindset
  • Organized and proficient with computers/CRM systems
  • Customer service or sales experience is advantageous (training available)
  • Ability to thrive in a fast-paced team environment

Responsibilities

  • Respond quickly to internet leads and phone inquiries
  • Schedule and confirm sales appointments
  • Follow up with potential customers to encourage purchases
  • Build relationships with current and past customers for repeat business
  • Log and track customer interactions in the CRM system
  • Provide excellent customer service to achieve high satisfaction scores
  • Collaborate with the Internet Sales Director to enhance sales processes

Benefits

  • Paid training
  • Aggressive bonus and commission structure
  • $80K+ earning potential
  • Health, dental, vision, life, and disability insurance
  • Employee vehicle purchase program
  • Career growth opportunities
Full Job Description
Business Development Center (BDC) / Internet Sales Representative

Are you motivated by money, competition, and growth? If you're energetic, great on the phone, and want to build a high-income career, we want to meet you!

Our fast-growing dealership is looking for BDC / Internet Sales Representatives to handle incoming internet leads, connect with customers, and set sales appointments for our team. This is a high-volume opportunity with strong earning potential for motivated individuals.

If you love talking to people, solving problems, and getting rewarded for your effort - this is the job for you.
What You'll Do
  • Respond quickly to internet leads, phone inquiries, and showroom prospects
  • Schedule and confirm sales appointments
  • Follow up with customers who haven't purchased yet
  • Build relationships with current and past customers to generate repeat business
  • Log and track customer interactions in our CRM system
  • Provide excellent customer service to help maintain top customer satisfaction scores
  • Work with the Internet Sales Director and team to improve sales and customer engagement processes
What We're Looking For
  • Strong communication and phone skills
  • Positive attitude and money-motivated mindset
  • Organized and comfortable with computers/CRM systems
  • Customer service or sales experience is a plus (but we will train the right person)
  • Ability to work in a fast-paced team environment
What We Offer
  • Paid training
  • Aggressive bonus and commission structure ($17 and Hr )
  • $80K+ earning potential
  • Health, dental, vision, life, and disability insurance
  • Employee vehicle purchase program
  • Career growth opportunities

If you're ready to make serious money and build a career in the automotive industry - APPLY TODAY!

Job Description

The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed

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