Bylaw Enforcement Supervisor

City of Surrey

$110K — $124K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Grade 12 completion with a diploma/degree in criminology, regulatory/public administration, or related fields.
  • 5+ years of enforcement or investigative experience.
  • Demonstrated supervisory experience with delegating tasks and managing performance.
  • Equivalent education and experience in enforcement/investigative roles may be accepted.
  • Valid BC Driver's License with a clean driving history.
  • Strong conflict resolution skills and effective oral and written communication abilities.

Responsibilities

  • Assist management in analyzing problems and clarifying assignments for officers.
  • Supervise and recommend resource re-deployment when necessary.
  • Evaluate and coach subordinate performance and behavior issues.
  • Assess and suggest improvements to work practices and policies.
  • Provide on-road supervision during high-profile incidents or complaints.
  • Investigate and process by-law violation complaints.
  • Enforce city by-laws, issuing tickets for non-compliance.
  • Gather evidence and attend court as required for legal proceedings.
  • Provide detailed court preparation support for the By-law Prosecutor and management.
  • Interpret and explain by-laws and regulations to the public.

Benefits

  • Full-time union position with CUPE Local 402.
  • Opportunities for professional development and training.
  • Engagement in community service and teamwork.
  • Stable employment within municipal governance.
Full Job Description
Employment Status

Union - CUPE Local 402 - Regular Full-Time

Scope

The Bylaw Enforcement Supervisor is an inspectional, regulatory and investigational position involving both the enforcement and monitoring of the enforcement of city by-laws. This position differs from a Bylaw Enforcement Officer 1 in the increased degree of complexity and supervisory responsibility. This position is also supervisory in nature and will provide direction and guidance to a staff team.

Responsibilities

  • Assists Management with the analysis of problem areas and duties requiring assigned officers ensuring there is clarity of direction and adequate knowledge to perform assignments.
  • Supervises Officer's and makes recommendations as to re-deployment of resources as required.
  • Evaluates and resolves issues, on a coaching level, on performance and behaviour of subordinate.
  • Assesses and recommends changes in work practices, procedures and policies. Assists in the training and development of subordinates.
  • Provides on road supervision where required (high profile incidents/complaints).
  • Investigates, inspects and processes alleged by-law violations and complaints.
  • Enforces and issues tickets for non-compliance with city by-laws as required.
  • Gathers evidence, lays charges, serves summonses, initiates other legal remedies and attends Court.
  • Provides detailed information for the By-law Prosecutor and other management supervisors in preparation for court or for back-up information for Corporate Reports written and prepared by the By-law Prosecutor and/or Management.
  • Interprets and explains by-laws, policies and regulations to the public and provides suggestions and guidance.
  • Performs other job-related duties as assigned.


Qualifications

In alignment with the City of Surrey's core values (teamwork, community, innovation, integrity and service), as the successful candidate you will have the following qualifications:
  • Completion of Grade 12 supplemented by diploma/degree in criminology, judicial proceedings, regulatory/public administration or other related disciplines.
  • A minimum of 5 years related enforcement or field investigative experience.
  • Demonstrated supervisory experience including delegating work and performance management of a staff team.
  • An equivalent combination of education and experience in an enforcement/investigative field may be considered.
  • Valid BC Drivers License with safe driving history.
  • This position will require the successful applicant to possess excellent conflict resolution skills, communicate effectively both orally and in writing and deals tactfully and impartially with the public.


Other Information

Number of Job Openings: 2

Pay Steps

Hourly Rate

Step 1

$53.04

Step 2 (6 Months)

$55.19

Step 3 (18 Months)

$57.67

Step 4 (30 Months)

$59.84

Conditions of Employment

This position requires completion of a Police Information Check.

Successful applicants must provide proof of qualifications.

Closing Date

This job will be posted until September 8, 2026.

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