Citigroup, Inc

Business Unit Group Manager

Citigroup, Inc$184K — $203K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in Business, Management or related field and 8 years of relevant experience, or a Bachelor's degree with 10 years of progressively responsible experience.
  • Experience in Operational and Process Management within the financial services industry.
  • Proficient in Risk Management and Legal/Regulatory Compliance for employment laws and ethical practices.
  • Skilled in Change Management and Business Strategy support.
  • Experience in Workforce Planning and developing organizational effectiveness plans.
  • At least 7 years of experience with Data Analysis tools like Tableau and Microsoft Power BI.
  • Global business experience is essential.

Responsibilities

  • Drive administrative, operational, reporting, and quality improvements through collaboration.
  • Manage financial control by analyzing department Profit & Loss (P&L) and associated metrics.
  • Oversee cross product technology, regulatory, and administrative duties within team operations.
  • Execute vendor management activities ensuring compliance with legal requirements and contracts.
  • Supervise the Business Critical Milestone Reporting process to maintain quality and efficiency.
  • Ensure accuracy in headcount management and real estate planning and resource onboarding.
  • Coordinate tracking of business financials and administrative needs as well as data reporting projects.

Benefits

  • Medical, dental & vision coverage.
  • 401(k) retirement plan.
  • Life, accident, and disability insurance.
  • Wellness programs.
  • Paid time off, including vacation and sick leave.
Full Job Description
Citibank, N.A. seeks a Business Unit Group Manager for its Irving, Texas location.

Duties: Drive administrative, operational, reporting and quality improvements through partnership with internal teams. Manage financial control by applying a comprehensive understanding of the department Profit & Loss (P&L), including appropriate accruals, client allocations, the impact of capitalization, recovery and fixed price contracts in order to improve operational efficiency and productivity. Responsible for all cross product technology, regulatory and administrative duties in conjunction with the team, including financial, staffing, quality, risk and regulatory matters. Execute vendor management activities, including ensuring legal requirements are met and coordinating contract negotiation and processing. Provide oversight of the Business Critical Milestone Reporting process and other reporting processes to ensure quality, efficiency and accuracy. Ensure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managed. Work with Technology leadership to support the Business People strategy as well as the Communication strategy for the department. Manage external audits, perform business continuity activities, and address regulatory issues. Coordinate and manage activities such as the tracking of business financials, employee headcounts, and other administrative needs and data management and reporting projects as necessary.
A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with Citi policies and protocols.

Requirements: Requires a Master's degree, or foreign equivalent, in Business, Management or related field and 8 years of experience as a Business Unit Group Manager, HR Advisor, HR Generalist, HR Manager or related position performing Operational and Process Management within the financial services industry. Alternatively, employer will accept a Bachelor's degree in the listed fields and 10 years of progressively responsible, post-baccalaureate experience as in the listed positions. Full span of experience must include: Risk Management; Working with Legal and Regulatory Compliance, including employment laws, regulations, and ethical practices to ensure compliance and mitigate risks; Change management; Business strategy support; Workforce planning. Additionally, 7 years must include: Data Analysis and tools using Tableau, Microsoft Power BI, Microsoft Excel; Global business; Developing organizational effectiveness plans.Applicants submit resumes at https://jobs.citi.com/. Please reference Job ID # [redacted].

Wage Range: $184,746 to $203,100

Job Family Group: Business Strategy, Management

Job Family: Business Execution & Administration

Job Family Group:

Job Family:

Time Type:
Full time

Primary Location:
Irving Texas United States

Primary Location Full Time Salary Range:

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
Aug 12, 2026

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ

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