First Horizon National Corporation

Business Transformation Consultant

Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3 to 10 years in the banking sector
  • Expertise in project management and strategic change
  • Experience leading transformational initiatives
  • Strong analytical and communication skills
  • Organizational and project management proficiency

Responsibilities

  • Identify high-impact transformation opportunities in collaboration with leadership
  • Plan and execute transformation projects focused on growth and client experience
  • Develop business cases and key performance indicators for initiatives
  • Build partnerships across business units for effective project hand-offs
  • Manage project risks and communicate with stakeholders
  • Transfer completed initiatives to operational teams for ongoing success
  • Keep informed on industry trends and best practices for innovative solutions

Benefits

  • Medical with wellness incentives, dental, and vision
  • HSA with company match
  • Maternity and parental leave
  • Tuition reimbursement
  • Mentor program
  • 401(k) with 6% match
Full Job Description
No Sponsorship will be provided for this role.

Location: On Site at location listed in posting

Weekly Schedule: Monday- Friday, 9am-5pm

As a Business Transformation Consultant at First Horizon Bank, you will be a key driver of large-scale transformational initiatives designed to increase revenue, reduce expense, and improve client experience.

You will partner closely with bank leadership and teams across departments to identify opportunities, design impactful solutions, and successfully execute major change projects, ensuring a sustainable hand-off to operational teams.

Key Responsibilities:
  • Work with executive and senior leadership to identify high-impact transformation opportunities aligned with strategic priorities.
  • Lead the planning, execution, and delivery of transformation projects, with a primary focus on revenue growth, expense management, and elevating client experience.
  • Develop detailed business cases and roadmaps for transformation programs, including defining key performance indicators and success metrics.
  • Build effective partnerships with associates across multiple business units to facilitate buy-in, knowledge transfer, and smooth project hand-offs.
  • Identify and manage risks, issues, and dependencies throughout the project lifecycle, communicating proactively with stakeholders.
  • Transfer ownership of completed transformation initiatives to respective business teams, ensuring readiness for ongoing operational success.
  • Stay abreast of emerging trends, industry regulations, and best practices in banking and financial services to inform innovative transformation solutions.

Qualifications:
  • 3 to 10 years of experience in the banking sector, with demonstrated expertise in business practices, project management, and/or strategic change.
  • Proven track record leading large-scale, transformational initiatives in a banking or financial services environment.
  • Excellent problem-solving, analytical, and communication skills, with the ability to interact confidently with senior leaders and associates at all levels.
  • Strong organizational and project management abilities, including experience with change management techniques.
  • Ability to thrive in a fast-paced, collaborative, and evolving environment.

Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

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About First Horizon National Corporation

First Horizon National Corporation is a bank holding company headquartered in Memphis, Tennessee. First Horizon National Corporation operates as a financial services company, providing banking services, wealth management, and capital markets services. First Horizon National Corporation operates through its subsidiary, First Horizon Bank, which has locations in Tennessee, North Carolina, South Carolina, Virginia, Mississippi, Georgia, and Florida. First Horizon National Corporation is committed to providing high-quality financial services to its customers and to supporting the communities in which it operates.
Learn more about First Horizon National Corporation
Size
7,676 employees
Market Cap
$13.1 billion
Industry
Net Income
$845 million
5 Year Trend
+21.4%
NASDAQ

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