Department Summary:Are you passionate about improving business processes and helping government sponsors solve complex enterprise challenges in innovative ways? Do you thrive in a collaborative environment and want your work to serve the public good? The MITRE Organizational and Operational Performance department may be the right place for you.
The Organizational and Operational Performance department in MITRE's Modeling and Analysis division are subject matter experts in process engineering, business architecture and innovation, data analysis, and enterprise transformation. We apply process engineering best practices, proven processes, frameworks, and other methodologies to address our sponsors most critical mission challenges.
Our work extends beyond process improvement alone. We integrate with complementary capabilities such as strategy, performance management, organizational change, social and behavioral science, and other engineering disciplines to drive meaningful and lasting enterprise transformation.
Roles & Responsibilities:- Support projects that improve business processes, streamline operations, increase capacity, and align work with mission goals.
- Help sponsors build new capabilities, assess how their organizations operate, and recommend whether they need targeted improvements or broader enterprise transformation.
- Work with related teams in strategy, performance management, organizational change, social and behavioral science and workforce planning to make improvements effective and sustainable.
- Contribute to advising government sponsors on common barriers to innovation, such as organizational complexity, legacy systems, workforce adoption, risk concerns, and governance constraints, and help develop practical solutions.
- Use AI/ LLM to strengthen analysis, improve the quality and speed of deliverables, and identify opportunities for innovation and better outcomes.
- Create and share reusable methods, frameworks, playbooks, and other tools that can be used across projects to improve efficiency and impact.
- Contribute to division and department initiatives that expand MITRE's process improvement impact across the enterprise and with sponsors.
Basic Qualifications:- Typically requires a minimum of 5 years of related experience with a Bachelor's degree Engineering, Technology Management, Business, or other related; or 3 years and a Master's degree; or a PhD with related experience.
- 5+ years of experience in local, state, or federal government client-facing advisory role.
- Documented success with process modeling, business architecture modeling, design thinking, journey mapping, stakeholder interviews, or other core process engineering related capabilities.
- Experience leading small project teams and tasking others.
- Experience in project-based work.
- Must be eligible to obtain and maintain a Secret U.S Government issued Security Clearance. Per the U.S. Government's eligibility requirements, you must be a U.S Citizen to be considered for a security clearance.
- This position requires a minimum of 3 days per week on-site.
Preferred Qualifications:- Graduate degree in Engineering Management, Technology Management, Management Sciences, Business Innovation, Business Administration, Engineering, or other related disciplines.
- Lean Six Sigma, Certified Business Analysis Professional, and/or other process related credentials.
- Experience with intelligent automation software, operational improvements, benefits delivery, and fraud reduction.
- Experience as a thought leader regarding business process innovation or enterprise transformation, such as speaking at conferences, publishing in professional journals, leadership position in professional organization, conducting research, and/or teaching.
- Experience engaging with and delivering work products to senior executives.
- Preference given to candidates holding current / active US Government security clearance(s).
This requisition requires the candidate to have a minimum of the following clearance(s):None
This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s):Secret
Salary compensation range and midpoint:$121,200 - $151,500 - $181,800 Annual
Work Location Type:Onsite
Benefits information may be found here.
