Purpose:As a Business Systems Architect, you'll play a critical role at the intersection of business strategy, product design, and technical execution. Our SaaS platform integrates multiple financial institutions and partner systems into a unified solution-so success in this role means understanding complex business structures and transforming that understanding into scalable product features and streamlined processes.
You'll work directly with product leadership, developers, and external stakeholders to define business needs, design efficient workflows, and translate requirements into actionable development stories. This is a hands-on, high-impact role in a fast-moving startup environment where curiosity, adaptability, and ownership are key.
Accountabilities:- Bridge product and business understanding - interpret complex financial and operational concepts and translate them into clear, actionable product requirements.
- Partner with product owners and engineering teams to define user stories, acceptance criteria, and workflows that balance scalability, compliance, and usability.
- Facilitate requirements discovery through cross-functional discussions with customers, internal stakeholders, and technical teams.
- Document and visualize process flows, data dependencies, and integration points across multiple partner systems.
- Operate in dual modes: apply structured business analysis and documentation in a waterfall-style discovery process while collaborating with Agile/Scrum teams on iterative delivery.
- Champion clarity and alignment - communicate complex ideas clearly to technical and non-technical audiences alike.
Qualifications and Experience:- Bachelor's degree or equivalent experience, plus 6+ years of experience as a Business Analyst, Product Analyst, or Product Owner in SaaS and financial technology environments, with a strong understanding of financial and operational processes.
- Proven ability to gather requirements, analyze business processes, map data flows, and translate complex business needs into clear user stories, functional requirements, process diagrams, and acceptance criteria.
- Experienced working within Agile/Scrum environments while supporting waterfall-style discovery, stakeholder alignment, and approval processes.
- Strong communication and stakeholder management skills, with the ability to simplify complex concepts, build consensus, and drive clarity in ambiguous situations.
- Demonstrated ownership and initiative, leading analysis efforts from discovery through testing and delivery.
- Proficient with JIRA, Confluence, and other Atlassian tools; experience with financial services and recordkeeping platforms.
