The Travelers Companies, Inc

Business Systems Analyst

The Travelers Companies, Inc • $77K — $128K *
Hartford, CT 06106Hybrid
Business Services
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 3 years of experience in Business Systems or equivalent.
  • Bachelor's degree in Business, MIS, or related field.
  • Intermediate analytical thinking, able to synthesize information and identify solutions.
  • Intermediate facilitation skills to guide group discussions.
  • Strong communication skills in verbal, written, and listening formats.
  • Intermediate teamwork ability to collaborate effectively in group settings.
  • Basic conflict management skills to resolve issues collaboratively.

Responsibilities

  • Lead the Requirements Definition Process under general supervision.
  • Elicit, analyze, and specify business and system requirements clearly.
  • Prioritize requirements based on business value and constraints alongside stakeholders.
  • Communicate conflicts in requirements and assist in resolving them.
  • Ensure all stakeholders understand and approve the documented requirements.
  • Manage requirements traceability throughout the project lifecycle.
  • Work with project leads to develop work plans and support change management.

Benefits

  • Health Insurance coverage starts on the first day of employment for employees and eligible family members.
  • 401(k) match dollar-for-dollar up to 5%, plus a Pension Plan fully funded by Travelers.
  • Minimum of 20 days of Paid Time Off annually, with 9 paid company holidays.
  • Wellness program offering tools and resources for health and mental well-being, including free counseling services.
  • Encouragement of community engagement through matching gifts and volunteer rewards.
Full Job Description
Under general supervision, the Business Systems Analyst is responsible for working with stakeholders to elicit, analyze, specify and validate business and solution requirements to meet business needs. Must be able to work with a diverse stakeholder group, identify areas of contention and create a shared understanding between the customer community and the solution delivery team while maintaining alignment with Business and IT Strategies. The Business Systems Analyst is able to successfully transition to unfamiliar business and systems domains with minimal guidance. This job typically does not lead others. May act as a team lead on small to medium sized initiatives. The Business Systems Analyst may provide limited coaching to less experienced analysts.What Will You Do?
  • Responsible for the success of the Requirements Definition Process for assigned work with general supervision;.
  • Elicit, analyze, specify and communicate business, system and implementation requirements.
  • Ensure the requirements are unambiguous and understandable by both business users and solution delivery teams.
  • Work with stakeholders to prioritize requirements effectively based on business value, risks and constraints.
  • Effectively communicate requirements conflicts to project leads, assist with conflict resolution.
  • Ensure that requirements are understood and approved by all stakeholders.
  • Manage requirement traceability and changes throughout the project lifecycle.
  • Ensure the test strategy and test plans adequately cover the requirements. Assist in defect resolution.
  • Measures and tracks quality of business analysis work.
  • Participate in determining how requirements will be approached and managed for a particular project following enterprise and division best practices.
  • Work with project leads to develop requirements work plans, identify task dependencies, develop estimates and determine resource skill requirements; support risk management and change management activities.
  • Identify, refine, and accurately articulate the business objectives and value proposition of assigned initiatives. Bring alternative perspectives and influence consensus among stakeholders.
  • Effectively verifies and validates requirements; ensures that all requirements support the delivery of business value, fulfills goals and objectives, and meets a stakeholder need.
  • Continuously strive to improve understanding of requirements techniques, processes and deliverables required to support successful project delivery. Embrace feedback and opportunities for process improvement.
  • Simultaneously support multiple initiatives as assigned.
  • Perform other duties as assigned.
  • Perform other duties as assigned.
What Will Our Ideal Candidate Have?
  • Three years of experience in Business Systems or equivalent.
  • Bachelor's degree in Business, MIS, or other related field.
  • Analytical Thinking (Intermediate):
  • Identifies current or future problems or opportunities, analyzes, synthesize and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making.
  • Facilitation (Intermediate):
  • Uses and adjusts style and technique to assist group process and understanding.
  • Communication (Intermediate):
  • Demonstrates effective verbal, written, and listening communication skills.
  • Teamwork (Intermediate):
  • Works together in situations when actions are interdependent and a team is mutually responsible to produce a result.
  • Relationship Management (Intermediate):
  • Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results.
  • Business Perspective (Intermediate):
  • Uses knowledge of internal and external factors impacting the property casualty industry to make decisions.
  • Technology (Basic):
  • Uses, leverages and maintains proficiency with corporate and job specific technology as it evolves (e.g., hardware, software, business unit applications and systems tools).
  • Conflict Management (Basic):
  • Brings conflicts into the open and resolves them collaboratively.
  • Change Management / Resilience (Intermediate):
  • Remains energized and focused in the face of ambiguity, change or strenuous demands.
  • Risk Taking (Basic): Identifies, assesses, manages and takes intelligent risks to attain objectives.

What is a Must Have?
  • One year of experience in Business Systems or equivalent.
  • High school diploma or equivalent.

What Is in It for You?
  • Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

About The Travelers Companies, Inc

Travelers is an insurance leader, committed to keeping pace with the ever-changing needs of their customers and anticipating their needs for the future. There is no stronger testament to their dedication to protecting customers from loss than their continued innovation and ability to transform their industry. In fact, from the first-ever auto and space travel policies and hybrid car discount, to the 2009 founding of The Travelers Institute for public policy, their history of advancements has propelled their company—and their industry—towards ever higher standards for customers. Travelers is a company that works hard at the science of what they do: they analyze information, process perspectives and measure results to create the best combination of products and services. They work equally hard at customer service and how they interact with the people whom they do business. Over the years, they've strived to earn their customer's loyalty by continually improving their abilities to listen and respond to their needs.

The Travelers Companies, Inc Careers

Join the vibrant team at The Travelers Companies, Inc, a leader in the insurance industry, and propel your career to new heights with a company known for its commitment to innovation, leadership, and professional growth.

Explore Job Opportunities and Growth

At The Travelers Companies, Inc, we offer a plethora of job opportunities that cater to a variety of skills and professional interests. Whether you're seeking a position in management, customer service, underwriting, or IT, we have a place for you. Our commitment to professional growth means we provide unparalleled career advancement tools and leadership training to help you climb the ladder of success.

Internship Programs: A Gateway to Employment

Kickstart your career with our dynamic internship programs. These opportunities are designed not just to teach, but to challenge and expand your understanding of the industry. Internships at Travelers are a perfect way to enhance your resume and gain valuable real-world experience, making you a competitive candidate for future employment.

Culture and Benefits

At The Travelers Companies, Inc, we pride ourselves on a culture that fosters diversity, networking, and innovation. Our team is our family, and we support each other's professional and personal growth. The benefits at Travelers are comprehensive, designed to meet the diverse needs of our employees, including health, wellness, and continuous education.

Hiring Process: What to Expect

Our hiring process is straightforward and transparent, designed to find passionate, curious, and solution-driven team players. From the initial application and resume submission to the interview, we ensure that every candidate is treated with respect and given a fair chance to demonstrate their capabilities.

Career Development and Training

We believe in nurturing talent and providing our team with the tools they need to succeed. Our career development programs include professional training, diversity training, and skills enhancement workshops. These resources are tailored to foster innovation and empower our employees with the latest industry knowledge and best practices.

Join Our Team

Are you ready to explore the exciting career opportunities at The Travelers Companies, Inc? Search open positions that match your skills and interests. We are always looking for individuals who are driven to innovate and lead.

Stay Connected

Keep up to date with the latest news, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the rewarding opportunities that await at The Travelers Companies, Inc.

Explore Careers at The Travelers Companies, Inc

Embark on a journey of growth, opportunity, and excellence. At The Travelers Companies, Inc, your career is just beginning. Join us and make a difference in a company that values leadership, diversity, and forward-thinking.
Learn more about The Travelers Companies, Inc
Size
30,800 employees
Market Cap
$44.1 billion
Industry
Finance & Insurance
Net Income
$2.6 billion
Founded
1853
5 Year Trend
+4.7%
Revenue
$32 billion
NASDAQ
TRV
* Ladders Estimates

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