Job SummaryBased upon user needs, and a sound understanding of applicable business or clinical systems and industry requirements, formulates and defines average to large project scopes and objectives. Devises or modifies procedures to solve problems, considering software applications capacity, resource availability, operating time and form of desired results. Includes analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications. Participates in project leadership by documenting scope and defining implementation procedures. Provides technical project management, often leading work on new implementations and upgrades of related systems, and handling multiple projects simultaneously. Documents and drives best practices throughout the system. Staff members in this position are effective and self-sufficient in working within a diverse technology. Regularly provides guidance and training to less experienced Business Systems Analysts.
Essential Functions- Aware of the implications of applying new/differing technology to the current business or clinical environment, utilizes research and analysis, along with an understanding of relevant business or clinical systems and industry requirements, to define medium-to large sized systems scopes and objectives, for developing new, or improving existing, information systems.
- Performs business analysis, working with users to define their needs and then documenting those requirements.
- Collaborates with others to troubleshoot issues with existing systems.
- Remains current with business or clinical requirements and needs, based upon future industry trends and changes, and understands the implications for existing technology.
- Provides mentorship to less senior team members and is accountable as a role model for customer service excellence.
QualificationsRequired
- Bachelor's Degree or equivalent
- 5 years of relevant experience in the field
Preferred
- Master's Degree or equivalent
- 7 years of relevant experience including experience formulating and defining systems scopes and objectives
- Experience in systems development lifecycle including, requirements gathering and design
- Participant in multiple phases of an integrated system implementation
- Background in health care, sciences or information systems
Primary LocationSITE - Priority Health - 1241 E BeltlineAve NE - Grand Rapids
Department NameSales Strategy and Insights - PH Managed Benefits
Employment TypeFull time
ShiftDay (United States of America)
Weekly Scheduled Hours40
Hours of Work8:00 a.m. - 5:00 p.m.
Days WorkedMonday - Friday
Weekend FrequencyN/A
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