Overview

We are seeking a SeniorBusiness Systems Analyst to serve as the bridge between business stakeholders, IT, and technology vendors. This individual will work with process owners and end users to understand business operations, identify opportunities for improvement, and translate those needs into clear, actionable solution requirements.

The role is technology-agnostic. Solutions may involve existing enterprise applications, third-party platforms, Microsoft Power Platform and Dynamics 365, custom development, automation, integrations, or a combination of technologies. The Business Systems Analyst will help ensure that technology decisions are driven by business requirements rather than by a predetermined platform.

The role will own business analysis, requirements definition, process documentation, solution evaluation, vendor coordination, and stakeholder alignment, while technical architecture, development, and final technology decisions will remain with the appropriate IT leadership and technical resources.

Responsibilities

Collaboration

• Communicate requirements to prospective vendors and coordinate vendor questions, product demonstrations, and stakeholder evaluation sessions
• Coordinate RFPs, RFIs, vendor questionnaires, requirements matrices, and other solution evaluation activities
• Conduct interviews, workshops, and discovery sessions with business stakeholders, process owners, and end users
• Facilitate stakeholder review and approval of requirements
• Translate stakeholder needs into functional and nonfunctional requirements for internal technical teams and external vendors
• Work closely with business process owners, department managers, end users, IT leadership, technical teams, procurement stakeholders, and third-party vendors

Documentation

• Create process flows, use cases, user scenarios, business rules, acceptance criteria, storyboards, and other solution documentation
• Document current-state processes, including manual activities, spreadsheets, approvals, handoffs, exceptions, system limitations, and pain points
• Document data requirements, systems of record, integrations, migration needs, user roles, security requirements, reporting needs, KPIs, and other operational requirements

Process Improvement

• Define business problems, desired outcomes, scope, priorities, dependencies, constraints, and success criteria
• Develop business test scenarios, coordinate or assist with User Acceptance Testing (UAT), and validate that delivered functionality satisfies approved requirements
• Evaluate whether business needs can be addressed through existing systems, internally developed solutions, Microsoft Power Platform, third-party applications, or other technologies
• Help compare potential solutions based on functionality, usability, integration capabilities, security, reporting, implementation requirements, cost, and overall business fit
• Identify functionality gaps between business requirements and existing systems or proposed solutions
• Identify opportunities to simplify processes, improve data quality, eliminate redundant work, and automate manual activities
• Maintain requirements, decisions, assumptions, risks, and scope changes throughout the solution lifecycle
• Support implementation readiness, documentation, training, change management, and post-implementation process improvement as needed

What Success Looks Like

Success in this role means ensuring that technology initiatives begin with a clear understanding of what the business needs, why it needs it, who will use it, what information is required, and how success will be measured. This individual will go beyond documenting stakeholder requests by investigating how work is performed today, identifying inefficiencies and gaps, and helping determine the most appropriate solution before a technology or vendor is selected. The result should be clear, stakeholder-approved requirements that allow internal teams and external partners to evaluate and deliver solutions with less ambiguity, rework, and missed functionality.

Qualifications

• Bachelor's Degree or equivalent industry experience
• 3+ years of relevant experience as a Business Systems Analyst or similar role supporting technology implementations
• Experience conducting stakeholder interviews, requirements discovery, and business process analysis
• Experience documenting workflows, use cases, business rules, acceptance criteria, and process flows using Azure DevOps, Visio, or similar tooling
• Experience evaluating business applications or participating in software/vendor selection processes

Preferred

• Experience with enterprise SaaS applications, system implementations, or digital transformation initiatives
• Experience with Microsoft Power Platform, Dataverse, Dynamics 365, Power BI, Power Automate, or related Microsoft technologies
• Familiarity with integrations, APIs, data modeling, role-based security, and workflow automation
• Experience supporting RFPs, and technology selection
• Familiarity with Agile methodologies, requirements traceability, UAT, and implementation processes
• Experience with process modeling tools such as Visio, Lucidchart, Miro, or similar

Benefits

We offer an excellent benefits package including health, dental, vision, and life insurance, and 401(k).

Wage Data Per State Requirements

Salary range for this position is $110,000 - $130,000. The starting salary will be commensurate with skill, education, experience, working environment and geographical location.

Travel

10%

Local Candidates only

No

Solicitation

Please no solicitation of any kind from agencies, staffing, or recruiting firms.