Job Purpose

The Business Systems & AI Developer is responsible for maintaining, enhancing, and transforming business-critical applications that support operational and financial processes. This role combines application development, process automation, data integration, and emerging AI technologies to deliver innovative business solutions that improve efficiency, scalability, reporting, and decision-making.

The successful candidate will bridge technology and business needs by supporting existing applications while leading modernization initiatives that reduce manual processes, streamline workflows, and enable digital transformation. This individual will collaborate closely with business stakeholders to identify opportunities for improvement, develop intelligent solutions, and leverage AI and automation technologies to create sustainable business value. As a key contributor to the organization's digital transformation strategy, the role will play a critical part in evolving legacy systems into modern, scalable solutions that support future business growth.

Essential Duties and Responsibilities

• Maintain, enhance, and modernize Microsoft Access, SQL, Salesforce, and other business-critical applications to improve scalability, reliability, and operational effectiveness.
• Design, develop, and deploy custom business applications, databases, and automated workflows that streamline processes and support evolving business needs.
• Build and implement AI-powered solutions that optimize calculations, payment processing, rebate administration, data analysis, and other key business processes.
• Develop intuitive front-end applications, forms, and user interfaces that simplify complex workflows and enhance user adoption and productivity.
• Integrate data from multiple systems to support reporting, analytics, and decision-making.
• Partner with business stakeholders to identify transformation opportunities and deliver technology solutions that drive efficiency, reduce manual effort, and create measurable business value.
• Lead modernization initiatives by migrating legacy applications and processes to scalable databases, AI-enabled solutions, automated workflows, and modern reporting platforms.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required

• Experience developing, supporting, and enhancing business applications, databases, or enterprise systems.
• Demonstrated experience implementing automation, modernization, or digital transformation initiatives.
• Experience leveraging AI technologies, large language models, or intelligent automation tools to solve business challenges.
• Proficiency in technologies such as SQL, Python, JavaScript, VBA, or similar development languages.
• Strong analytical and problem-solving skills with the ability to translate business needs into practical technology solutions.
• Ability to work independently while partnering effectively with cross-functional stakeholders.
• Strong communication skills with the ability to explain technical concepts to non-technical audiences.

Preferred

• Experience with Microsoft Access, SQL Server, Salesforce, Power BI, and Microsoft Power Platform.
• Experience developing system integrations and automated workflows.
• Experience modernizing legacy applications and migrating solutions to scalable platforms.
• Knowledge of business intelligence, data visualization, and analytics tools.
• Experience supporting operational, financial, or commercial business functions.
• Familiarity with software development lifecycle (SDLC) and agile development methodologies.

Education and/or Experience

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, Business Technology, or a related field, or an equivalent combination of education and relevant experience.
• 5+ years of experience developing, enhancing, and supporting business applications, databases, and enterprise systems.

Language Skills

• Ability to communicate technical concepts effectively to both technical and non-technical audiences.
• Strong written and verbal communication skills with the ability to document requirements, solutions, and system processes.
• Ability to collaborate effectively with cross-functional teams and business stakeholders.

Mathematical Skills

• Ability to apply analytical and quantitative reasoning to solve business and technical problems.
• Experience interpreting and validating data, identifying trends, and supporting business decisions through data analysis.
• Ability to work with calculations, financial data, reporting metrics, and data models.

General Job Requirements

• Generic